Director, E-Commerce & Web

Company: PMI (Project Management Institute)

Location: Charlotte

Closing Date: 03/11/2024

Hours: Full Time

Type: Permanent

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Job Requirements / Description

Director, E-Commerce & Web
United States * Virtual
Req #550
Friday, August 23, 2024

Are you ready to embrace the challenges of change and amplify your impact?

How You'll Make a Difference

You will be responsible for shaping PMI's digital landscape, driving online revenue growth, and ensuring an exceptional user experience across PMI.org and designated digital platforms (myPMI and others). Leading a team and collaborating cross-functionally to achieve PMI's ecommerce and web objectives.

You will be part of the Global Marketing leadership team and report to the Chief Marketing Officer.

Essential Duties of the role:

Execute a comprehensive ecommerce strategy that aligns with the company's business goals and enhances online sales.
Accountable for key performance indicators (KPIs) to measure the success of the ecommerce strategy and track progress.
Stay current with industry trends, emerging technologies, and competitive landscape to identify growth opportunities.
Implement effective merchandising strategies and product recommendations to drive online sales.
Optimize the checkout process and reduce cart abandonment rates.
Utilize data analytics tools to track and report on ecommerce performance, identifying trends and areas for improvement.
Make data-driven decisions to optimize the user experience, increase conversion rates, and maximize ROI.
Ensure efficient allocation of resources to achieve ROI goals and maximize profitability.
Ensure websites are user-friendly, responsive, secure, and optimized for performance.

What you will bring to the role:

15+ years of experience in ecommerce leadership roles with a proven track record of driving online sales growth.
Bachelor's degree in Business, Marketing, or a related field. Advanced degree preferred
Strong understanding of e-commerce and digital marketing
Proven track record of overseeing a growing e-commerce business with clear actions and results
Analytical mindset with the ability to use data to make informed decisions.
Experience driving operational excellence in MarTech identifying and executing opportunity areas to create efficiency, remove obstacles, or create improved systems, processes, and approaches to the business.
Experience overseeing digital marketing strategy and optimizing paid campaigns to generate sales leads while improving Customer Acquisition Costs. Experience of working cross-functionally in an agile, dynamic, and customer-centric environment Excellent communication, collaboration, presentation, and negotiation skills.
Possible travel of up to 25%

What you can expect from us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join us and you'll get:

* an excellent total package, with compensation and benefits based upon your geographic location.

* skill development opportunities, to help you grow now and into the future.

* access to a global network, to enrich your professional experience.

* flexible options to help balance work time and your time

* award and bonus opportunities.
The salary offer will be based on several factors, including the candidate's demonstrated skills, qualifications and relevant experience.

Let's help make the world work better for everyone. Apply today!
Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

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