Overview
WELCOME TO SITA
We're the team that keeps reinventing travel and transport! Reinventing how our industry does things, connects and interacts. Creating more frictionless journey experiences, enabling agility and resilience, and helping tackle the pressing demands of sustainability. Our tech and communication innovations are the secret behind the success of the world's travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
The purpose of this role is to oversee the strategic planning, direction, and design of innovative technology solutions that meet the business requirements of SITA customers. You will collaborate closely with SITA Sales and Pre-Sales teams across assigned territories or market segments to drive new business growth and ensure high levels of client satisfaction. This includes offering guidance, support, and advice during the proposal, implementation, and deployment phases of new and existing product developments.
As Senior Manager Solution Engineer, you will be working within the Travel & Transport (T+) team - a dynamic, boutique unit of passionate individuals within SITA, at the forefront of intermodal innovation. We explore how to extend the reach of our products and solutions beyond the skies, across Air, Sea and Land. We're looking for a candidate willing to push the boundaries of what our solutions can do, with an open mindset, ready to break silos and embrace the unknown. If you are eager to collaborate in a flexible, forward-thinking environment, this is the perfect opportunity to make a significant impact and drive the future of travel and transport.
WHAT YOU'LL DO
- Design and develop standard and complex innovative solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Contribute to crafting a digital vision, leveraging emerging technologies to set clear objectives and establish viable business models.
- Produce technical customer proposals, leveraging knowledge of current new or evolving technologies and SITA solution portfolios.
- Create repeatable digital offerings that complement our products, our technical services, enhancing operational insights and decision-making.
- Incorporate broad digital capabilities to meet evolving client needs, ensuring our services remain at the forefront of the industry.
- Prepare materials for proposals, create design, conduct market scans and actively participate in sales pitches to showcase our digital services.
- Work alongside product, technology and marketing teams to strengthen client relationships and broaden our reach.
ABOUT YOUR SKILLS
Working in multi-cultural and multi-disciplinary teams spread across different countries is no problem for you. Besides the ability to work in a team environment, you also work effectively when working individually. You also have:
- 7-10 years of experience in Information Technology or Travel & Transport Industry technology in a technical or consultant role.
- Knowledge of IT architecture & data science required.
- Proven track record in producing communicating and documenting successful technical customer solutions.
- Experienced in designing, integrating, and managing software solutions.
- Pre-Sales Business and or Commercial experience.
- BS level Technical Degree or equivalent experience in Engineering Computer Technologies. At least 1 or more technical certification is required (e.g. ASEP TE STE ESE CCIE/CCNP/CCDP/CCIE/IPT).
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs).
Flex Day: Make your workday suit your life and plans.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer M/F/Disability/Veteran. SITA does not discriminate based on age, race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, marital status, age, Vietnam Era Veteran status, or any other characteristic protected by state or federal law.
SITA is committed to assuring equal employment opportunity and equal access to individuals with disabilities. SITA will provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.
SITA's equal employment opportunity policy applies to all employment practices and actions, including, without limitation, recruitment, application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
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