Role: Project Engineer
Location: Louisville, KY (Onsite)
Duration: Full Time
Job Overview
The Project Engineer provides oversight and is responsible for all phases of various software development and automation projects, including coordinating team members, material, and equipment. Projects are installed throughout the U.S and internationally. The Project Engineer will work closely with the operations team to ensure that all specifications are being followed and that work is proceeding on schedule and within budget. By being the single point of contact to our customers a proactive, positive, problem solving approach is crucial.
Job Functions
Be an integral participant in the software installation, testing, debugging, and eventual turnover of the system to the customer.
Submit weekly Project Reports to keep the customer continually updated, hold teleconferences, and schedule face-to-face meetings.
Provide key input about the customer's operations to ensure that BSS creates the best design possible for the customer.
Work with Software Developers. The Project Engineer will regularly communicate with Software Developers to improve our product and solve issues. They must grasp major principles of BSS's development platform and architecture in order to effectively work with the Software Developers.
Provide Customer and Internal Training. Project Engineer's will regularly provide scheduled customer training on BSS software products either at BSS's office or on-site. Likewise, Project Engineer's will be integral in training new and existing employees in designated areas (applications, networks, reporting functions).
System Quality Assurance. Operations Support Analyst shares in the QA process to ensure they have a comprehensive knowledge of the inter-workings of each software module. This is necessary for expedient on-site troubleshooting and remote customer support.
While BSS's customer support group is tasked with this responsibility, the Project Engineer will often be relied upon to help support the customer's system and improve its operational effectiveness. This includes both remote and on-site customer support as required.
Travel Requirements
50% overnight travel
1. Philly/Bristol, PA
2. Waco, TX
3. Indianapolis, IN
4. Columbus, OH
5. Atlanta, GA
6. Nashville, TN
Preferred Skills and Required Qualifications
Bachelor's degree in Mechanical, Electrical, Industrial Engineering or other related discipline.
Strong computer skills with: Microsoft Office, Microsoft Project, Databases (SQL Server and Oracle).
Experience with material handling systems and/or warehouse management systems preferred.
Passion for industrial engineer and creating efficiencies
Ability to clearly communicate with project teams and customers verbally and in writing.