Company:
Crate and Barrel
Location: Palo Alto
Closing Date: 08/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Responsibilities
- Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home, and virtually with customers
- Create elevated designs for customers using the preferred design tools to create mood boards, 2D & 3D floor plans, product lists, and customer presentations
- Lead design consultations in person (in-store or in-home) or via email, phone, and virtual
- Deliver projects in a timely manner and within determined timelines
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
- Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
- Deliver individual sales, KPI, and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
- Support store training and educating on design services, to drive a clear understanding of design services and offerings
- Develop new and lasting relationships with customers through networking and clienteling
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
Qualifications
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers' wants/needs
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
- Ability to stay up to date on current design trends
- Proven track record of building long-lasting relationships with customers
- 6+ months competitive sales or interior design service experience preferred
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
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Crate and Barrel
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