Sr. Information System Engineer (Remote, United States)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

• The Cloud and Infrastructure Systems Engineer (CISE III) is responsible for supporting the internal cloud-based systems used by the Employee Digital Enablement Group (EDE).

• Under general supervision the engineer performs technical work including designing, setup, administering, upgrade and troubleshooting server infrastructure and ensures the success of SaaS equivalents.

• The Cloud and Infrastructure Systems Engineer collaborates with peers to complete projects and support business initiatives and participates in the development of architectural standards and procedures.

• Responsibilities:

• Deploy and maintain server infrastructure and highly available solutions to satisfy business objectives both in the cloud and on premises

• Manage virtualized infrastructure under VMware ESXi 7/8 and Amazon EC2

• Responsible for maintaining security standards, patch deployment and vulnerability remediation across server infrastructure

• Administers Microsoft Office 365 and email security products

• Manage internal and external DNS using Microsoft and 3rd party vendors

• Manages and maintains cloud based Nasuni file storage

• Responsible for the integration of SaaS vendors with Azure, AD and/or Office365 including implementation of single sign on (SSO)

• Supports and continues to enhance user account lifecycle automation using solutions such as Microsoft Identity Manager or Entra Identity Governance

• Configures and monitors SaaS based infrastructure backup solutions such as Cohesity and Avepoint

• Communicates and effectively interacts with people across cultures, ranges of ability, genders, ethnicities, and races

• Consistently display an outstanding customer service attitude.

• Acts as a business partner to multiple organizations, recommending secure processes and systems.

• Develops documentation and maintains knowledge base to document solutions and define procedures.

• Mentors junior staff and cross trains peers and other teams on areas of expertise

Qualifications

Required:

• 10+ years industry experience preferred

• Bachelor's degree or relevant technical related experience or training

Preferred:

• Expert knowledge of VMware ESXi in an enterprise environment

• Detailed knowledge of Microsoft server products including (Windows Server (2016/2019/2022)

• Experience managing Microsoft Entra ID and Active Directory

• Experience working in heterogenous environments that include Microsoft and Linux servers.

• Advanced Powershell automation scripting skills including interaction with REST API and/or database services

• Work as part of a team to support global operations of Dynatrace’s computer systems and applications.

• Outstanding written and verbal communication skills

• Industry certifications from VMware, Microsoft or AWS highly desirable

Additional Information

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

DOE, annual salary of $100K - $125K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.