Company:
Technogen
Location: Seattle
Closing Date: 20/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years. TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA, MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small businesses and non-profits to Fortune 50 companies and federal, state, and local agencies.
TechnoGen leadership has experience guiding highly skilled and certified professionals delivering end-to-end IT and Business consulting services projects in public and commercial sectors across the globe.
Job Description
- 3+ years of working with ASP.NET both MVC and Web API with and without ODATA protocol using C# and Visual Studio 2012 or newer
- Strong problem-solving skills and experience of independent technical feature design including creation of technical design documentation for assigned features
- Experience with both SQL or no SQL databases is a plus
Additional Information
- Ability to work independently with various department staff, other state, local, and federal agencies to accomplish goals and meet extensive deadlines.
- Knowledge of current Telephony services and Technologies.
- Knowledge of Avaya and/or Cisco platforms, call center features, and operations.
- Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors.
- Ability to communicate effectively, both verbally and in writing.
- Ability to function under pressure and maintain composure in chaotic situations to resolve service-related issues.
- Understand Call Center features; such as Automatic Call Distributions (ACD), Call Vectors, and Vector Directory Numbers (VDN).
- Ability to develop work and call flows.
- Work with multiple network platforms, such as WAN, WLAN, Security, Voice, and Video.
- Disseminate information effectively to all teams and customers.
- Understand a large and complex network environment.
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