ServiceNow Developer-ITSM
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Location: USA DC Washington
Time Type: Full time
Posted On: Posted 25 Days Ago
Job Requisition ID: RQ175079
Type of Requisition: Pipeline
Clearance Level Must Currently Possess: Interim Top Secret
Clearance Level Must Be Able to Obtain: Interim Top Secret
Suitability: Public Trust/Other Required
Job Family: Cyber Security
Job Qualifications:
Skills: Agile Analysis, Cyber Defense, Cybersecurity, ServiceNow IT Service Management
Certifications:
Experience: 3+ years of related experience
US Citizenship Required: Yes
Job Description:
GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Developer-ITSM joining our team to support the Department of Energy’s National Nuclear Security Administration.
The National Nuclear Security Administration IT Managed Services (NIMS) is an exciting program performing IT support for the Department of Energy's organization responsible for enhancing national security through the application of nuclear science by maintaining and enhancing the safety, security, and effectiveness of the US nuclear weapons stockpile. This support is provided in several locations across the US giving employees great options for geographically diverse work locations. The primary goal of the program will be to support the NNSA Associate Administrator for Information Management and Chief Information Officer (OCIO) in modernizing its IT and Cybersecurity Infrastructure and transforming current IT and Cybersecurity services to a managed service environment.
At GDIT, people are our differentiator. As the ServiceNow Developer-ITSM, you will develop NNSA's ITSM platform using no-code, low-code, and fully scripted solutions using the most appropriate approach.
Other responsibilities include:
- Delivers solutions using Agile practices such as CI/CD. Orchestrates and automates workflows.
- Manages integrations with other systems.
- Uses End User Experience to design best practices which provide robust user experience.
- Rolls out changes following testing and using established change practices.
HOW A SERVICENOW DEVELOPER-ITSM POSITION WILL MAKE AN IMPACT:
- Help manage and implement cybersecurity processes
- Have exposure to both the client and GDIT senior leadership
- Work across teams and help program leadership coordinate and deliver on complex tasks
- Contribute to one of the nation’s most important missions, securing nuclear power and arsenals
- Use your technical skills to deliver a successful program
WHAT YOU’LL NEED TO SUCCEED:
- Bachelor’s degree in a related business or technical discipline.
- 3+ years of related experience working in a fast-paced environment where you help manage and develop cybersecurity processes.
- ServiceNow Admin and Developer certifications and 3+ years of experience preferred.
- Must know ServiceNow JSON, JavaScript, Script-Includes and changing ServiceNow workflow. Knowledge of SIEM tools, compliance requirements also required.
- Microsoft Office Suite experience.
- Active DOE Q clearance
LOCATION: Washington DC, Hybrid
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Hybrid
Work Location: USA DC Washington
ADDITIONAL WORK LOCATIONS:
TOTAL REWARDS AT GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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