UX Research Manager
The Company:
VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.
We’re a young and energetic company, we’ve had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.
That brings us to you, and what you’ll be joining. Our teams are smart and diligent and take ownership of their work – they’re confident in their work but know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.
Check out our other brands:
levoit.com | cosori.com | etekcity.com
The Opportunity:
We are seeking a UX Research Manager to lead and manage a team of UX researchers, shape our research strategy, and drive user-centered product development for our global consumer electronics and technology portfolio. In this hands-on role, you will plan and execute research projects, prioritize efforts, and ensure insights are translated into actionable product improvements and innovations.
You will collaborate closely with product managers, designers, engineers, and executives, while mentoring researchers at varying experience levels to deliver exceptional user experiences and continuously refine our processes to meet evolving business needs.
What you will do at VeSync:
Team Leadership
- Lead and develop a high-performing team of UX researchers with potential for expansion as the company scales.
- Foster a culture of collaboration, innovation, and continuous feedback, ensuring researchers at all levels are supported and challenged.
- Define roles, responsibilities, and ownership across the team to ensure clarity and efficiency in project execution.
Research Planning and Execution
- Assess, prioritize, and execute research initiatives aligned with product roadmaps, business goals, and user needs.
- Implement flexible, scalable research processes that balance innovation with speed, adapting to a fast-growing environment where processes are evolving.
- Lead both qualitative and quantitative research efforts, ensuring a data-driven approach to insights that fuel product innovation and differentiation.
Cross-Functional Collaboration
- Partner with product, engineering, and marketing teams to ensure that research insights are integrated into all stages of the product development process.
- Collaborate with data analysts to blend UX research with quantitative insights for a holistic view of the user experience.
Team Growth
- Mentor and guide researchers at various experience levels by providing guidance on research methods, tools, and best practices to help them grow their skills and enhance their impact.
- Address performance issues professionally and support team members in achieving their full potential.
- Conduct annual reviews, set individual performance goals, and provide ongoing feedback to support continuous improvement.
Process Improvement and Budgeting
- Evaluate and refine research methods and processes, applying best practices to improve efficiency, align with company goals, and maintain quality.
- Track UX research budget, making strategic decisions to maximize impact while staying within resource constraints.
What you bring to the role:
- 5+ years of experience in UX research, with at least 2 years in a leadership role, ideally within consumer electronics or wearable tech.
- Strong ability to assess and prioritize research efforts based on business needs, product timelines, and user needs.
- Experience managing and mentoring a growing team of UX researchers, with a focus on fostering a culture of collaboration, innovation, and continuous improvement.
- Excellent organizational skills with a demonstrated ability to balance multiple projects and deadlines.
- A strategic thinker who can align UX research with business goals, driving user-centered decisions that fuel product innovation and differentiation.
- Expertise in a wide range of UX research methodologies and tools, with a strong track record of applying insights to improve the user experience.
- Strong communication and interpersonal skills, with experience presenting research insights to cross-functional teams and senior leadership.
- Ability to thrive in a fast-paced, evolving environment, driving innovation and process improvements while navigating ambiguity.
- Passion for delivering exceptional user experiences that set products apart from the competition
Location: This is an on-site, office based role in Tustin, CA.
Salary: $140,000+ annually
Portfolio is REQUIRED to be considered.
Perks and Benefits:
- 100% covered Medical/Dental/Vision for employee AND spouse + dependents!
- 401K with 4% employer match (eligible after 90 days of employment) and immediate vesting
- Generous Sick + Vacation policy + paid holidays
- Life Insurance
- Voluntary Life Insurance
- Disability Insurance
- Critical Illness Coverage
- Accident Insurance
- Healthcare FSA
- Dependent Care FSA
- Travel Assistance Program
- Employee Assistance Program (EAP)
- Fully stocked kitchen
- Access for you and the team to the socialmedia.org community for learning and development of industry best practices