Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
Legal Statement
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The Role
The Senior Engineer will lead and participate in multiple team environments to all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation. As a highly technical and hands-on position, the Senior Engineer will be responsible for systems in support of Lumen's Government and commercial services platforms addressing and critical infrastructure availability and protection missions. The Senior Engineer applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Leads the development, evaluation and implementation of new and innovative principles, processes and applications.
The Main Responsibilities
- Project team leads in the selection, recommendation, and approvals of tools and technologies to improve efficiencies, reduce costs and increase customer satisfaction.
- Provide recommendations for system automation; create and maintain reports for patch compliance and system audit data; ongoing maintenance & administration of assigned systems.
- Troubleshoot hardware and software issues as they arise. Document issues and associated resolutions to problems.
- Evaluate, build, integrate, test and prepare systems for operational use and patches for rapid remediation and deployment.
- Serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events and incident response by identifying which Lumen circuits and services are impacted by an event.
- Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices.
- Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions.
What We Look For in a Candidate
- Typically 6+ years of experience. Bachelor's Degree in Electrical/Computer Engineering or Computer Science. 4+ with a Master's Degree.
- Knowledge and experience should include computer network operations, network access and protection techniques and technologies, software coding, encryption, and cross-domain solutions.
- Experience with system security concepts, system security assessments, threat and vulnerability management, penetration testing, vulnerability assessments, vulnerability mitigation.
- Experience in reporting status and recommendations for improvements to either federal government or commercial leadership. Develop and implement patch management methodologies using various automation toolsets.
- Demonstrated ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, define requirements, present options/recommend solutions, follow-up, and customer focused behavior.
- Proven ability to work in a dynamic team environment with changing requirements and competing priorities.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$84,740 - $141,230 in these states: PA
$93,210 - $155,350 in these states: DC MD VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 335383
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min : 84740
Salary Max : 155350
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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