Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. The Amazon Prime Program is present in 25+ countries and ever expanding.
The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.
Key job responsibilities
- Help define the overall design vision for innovative signup, engagement, and retention experiences across Prime.
- Mentor other designers and be a bar-raiser for quality of work.
- Work across design verticals to standardize and educate others on design systems and visual languages.
- Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.
- Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.
- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
- Present design work to partners and executive leadership for review, feedback, and sign-off.
- Measure the success and effectiveness of UX innovations.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
- 10+ years of design experience
- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
- Experience in life cycle design projects from design strategy through execution
- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision
- 12+ years of design experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
