Senior Loyalty Engineer

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. In 2016, Merkle became an agency of dentsu.

We are looking for a senior-level full-stack, Rails engineer to help us build and support our platforms and services. This engineer plays a critical role in all aspects of Merkle’s Promotion and Loyalty Services software projects. They contribute to business requirements gathering, use case development, technical specification analysis, system design, and software architecture. They are responsible for writing code, testing, reviewing peer code, and providing support for large development projects.

• Problem solve through the careful application of technology and process
• Write high quality, tested, high-capacity and maintainable software
• Design modern, reliable and reusable systems
• Decompose complex problems into manageable tasks
• Write technical specifications, run-time instructions, training materials and architecture documentation for Merkle P&LS systems
• Help develop best practices, technology efficiencies, and streamline workflow
• Design data models and write efficient queries in MySQL
• Collaborate in design and code reviews
• Maintain loyalty platforms and contribute to new features and custom client specifications
• Collaborate with wider Merkle Promotions and Loyalty teams to arrive at sound technical solutions to business problems
• Interact with internal and external clients to develop business and technical specification materials

• Significant expertise and depth in developing scalable solutions in Ruby, Rails, and SQL (MySQL)
• Competent with Version Control tools
• 5+ years of Software Engineering experience
• 8+ years of Technology Industry experience
• Enterprise class web application experience
• Experience and comfort working within an iterative Agile project management process
• Experience in automated software testing, real-time system integration, database programming, web programming, and cloud technologies (AWS preferred)
• Java/Spring Boot, Redis, AWS experience would be a plus
• Front End skills to include CSS, JavaScript, UGS also a plus

The anticipated salary range for this position is $68,000 - $110,400. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

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