Principal Application and Infrastructure Engineer

Principal Application and Infrastructure Engineer - On Site

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.

The Principal Application and Infrastructure Engineer will be responsible for ensuring the availability and optimal performance of a wide variety of hosting services, and the infrastructure on which they run. This includes providing support for our cloud systems running Linux and Windows. This position will work closely with upper management on designing, implementing, documenting, and supporting new hosted services that further the goals of the business. Some key components to your job will be implementing process improvements, automating tasks, enforcing compliance standards, and ensuring efficient and timely delivery of SaaS services.

Additionally, this role will provide leadership through mentoring and technical expertise for other members of the team. This is a fast-paced environment going through a rapidly changing landscape of technologies. This is an exciting time to join a team that’s transforming the way PrismHR provides our solution. The ability to provide leadership through mentoring and technical experience for the team and the company are keys to success.

Responsibilities:

• Design, develop, and implement cloud-based solutions for PrismHR’s SaaS platform.
• Manage and maintain applications and cloud infrastructure in both AWS and Azure.
• Automate provisioning with tools such as Puppet and Terraform.
• Provide support to the Engineering teams to facilitate development and testing activities.
• Ability to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, SSL, and application debugging.
• Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.
• Create and maintain comprehensive documentation as it relates to server and public cloud components, and application configurations.
• Continue to evolve the use of automation, IaC, and configuration management.
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan.
• Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment.
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.
• Function as a project lead to ensure major projects are kept on track and key deliverables met.
• Function as a team lead and be able to mentor and train junior personnel.

Qualifications:

• Bachelor’s degree in Computer Science, MIS, or Engineering.
• 7-10 years of relevant experience in a technical discipline.
• Experience with Docker, Kubernetes or running containers on PaaS.
• Experience with automation and IaC tools such as Puppet and Terraform.
• Experience working in a GitOps/DevOps environment.
• Experience troubleshooting application configurations and diagnosing operational issues.
• Ability to prioritize effectively and work independently in a fast-paced environment.
• Solid understanding of public cloud concepts and services in AWS and Azure.
• Experience supporting security/compliance programs such as SOC1, SOC2, or PCI.
• Excellent problem solving and effective research skills.
• Strong customer service skills and communication as must.
• Experience with Palo Alto NGFW’s and F5 Load Balancers a plus.
• Dedication and willingness to work alternative schedules when necessary.
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), or Azure/AWS certifications.

Reporting to this position:

No direct reports, but must be able to function as a team lead to coordinate activities on major projects.