Manager, DevOps

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.

We are seeking a dynamic and experienced DevOps Manager to lead our team in deploying, automating, and optimizing our systems and infrastructure. The successful candidate will have hands-on experience with the latest tools and methodologies to deliver top-notch technical solutions.

What You’ll Be Doing:

• Design, implement, and manage infrastructure on AWS, ensuring high availability and scalability
• Utilize Terraform for infrastructure-as-code deployments and automation
• Lead the team in establishing and maintaining CI/CD pipelines, ensuring streamlined processes in line with Agile Scrum principles
• Monitor system performance, ensuring quick issue detection with integrated monitoring and alerting solutions
• Develop and manage Serverless and ECS deployments to optimize efficiency
• Oversee firewall configurations to ensure secure data traffic and compliance with industry standards
• Manage and optimize EngineX and API Gateway operations for efficient system performance
• Implement and manage load balancers to distribute network traffic effectively
• Ensure API effectiveness through proper throttling and gateway management
• Oversee RDBMS operations to ensure data integrity, security, and availability
• Lead Kafka and SQS SMS integrations, ensuring reliable message processing

What You Bring:

• Bachelor's degree in Computer Science, Information Systems, or related field
• 8+ years of experience in an engineering or systems capacity with 5 years in DevOps
• Proven experience in managing AWS environments and familiarity with Terraform
• Proficient in CI/CD methodologies and tools
• Familiarity with Agile Scrum practices
• Strong knowledge of Monitoring & Alerting best practices
• Experience with Serverless and ECS deployments
• Proficient in firewall configurations and security best practices
• Experience with EngineX, API Gateway, and Load Balancers
• Knowledge of RDBMS, Kafka, and SQS SMS
• Strong problem-solving skills and attention to detail
• Excellent communication and leadership skills

Perks & Benefits We Offer:

• Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
• Mission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient care
• LinkedIn Learning License for you to continue self-paced learning
• Flexible time off policy for salaried employees with no limit on the number of days off

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies.

TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.