Senior Software Development Engineer I (Hardware)

Senior Mainframe Hardware Engineer | Mainframe Platform & Systems Engineering | Atlanta, US

Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture.

What's Travelport?

Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We're leading the change; we are the change.

We are on a mission to power the future of travel.

Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.

What does a great Senior Mainframe Hardware Engineer do?

We are seeking a Senior Mainframe Hardware Engineer. Our Hardware Engineers enhance and maintain the stability of the mainframe complexes by providing high quality technical expertise and guidance for our platforms, operating systems, and databases. As a Senior Mainframe Hardware Engineer, you will work with other Hardware Engineers, Systems Engineers, and Support teams performing daily activities ranging in complexity. You will be responsible for the design, configuration, testing, maintenance, and reliable operation of our mainframe infrastructure. You will own and drive work efforts through all stages of the requirements, design, development, quality, and implementation life cycles. The successful candidate will be a self-motivated, talented, technical, proactive person who embraces team culture, challenges, problem solving, and has a proven track record of delivering.

Responsibilities include:

• Provide functional expertise and technical leadership for the management of the mainframe hardware configuration (CPU, DASD, VTS, HMC and FICON Directors), inclusive of hardware planning lifecycles, vendor engagement for upgrades, and production support of repair actions.
• Architect, design, implement, administer, and support mainframe infrastructure compute, storage, storage fabric, resiliency, and disaster recovery solutions.
• Ability to design and administer mainframe infrastructure management and security capabilities.
• Responsible for the ongoing support for all mainframe hardware, including monitoring, troubleshooting, problem resolution, and maintenance including escalation to vendors for service restoration and problem resolution.
• Enhance and maintain the stability of the mainframe complexes (zTPF, zOS, zVM, zLinux) by providing high quality technical expertise, keeping up to date with vendor recommendations for microcode levels and guidance for all mainframe hardware.
• Manage and support tools for management, capacity planning, and performance.
• Provide operational and production support for Travelport systems, including third level support and problem resolution for production, pre-production, and lower-level testing environments.
• Serve as subject matter expert and provide direction to others. Lead small projects and be the key technical expert for larger projects.
• Understand integration and impact on adjacent systems, as well as short and long-term impact of technical decisions.
• Provide 24x7 on-call availability and support on a rotating basis with other team members.

Who we are looking for in this role:

• Proven and current experience with architecture, integration, security, compliance of mainframe hardware technologies and associated infrastructure.
• Knowledge of zSeries Central Electronics Complexes (CEC), Direct Access Storage Device storage (DASD), Virtual Tape Server storage (VTS), Hardware Maintenance Consoles (HMC), FICON Directors and other peripheral hardware.
• Advanced knowledge in IOCP / IOCDS / IODF.
• Knowledge of storage vendor's replication services - IBM's Peer to Peer Remote Copy / Flashcopy, Dell-EMC's SRDF / Timefinder, and Hitachi Vantara's TrueCopy / ShadowImage.
• Ability to navigate mainframe systems such as zOS, zLinux, zVM, and zTPF.
• Programming capabilities are a plus (REXX, OOREXX).
• Demonstrated strong technical aptitude with strong problem-solving and critical thinking skills.
• Knowledge of ITIL principles and processes.
• Self-motivated with ability to multi-task and embrace an ever-changing environment, competing priorities, and high expectations.
• Dedication to learning new skills and strengthening existing skills.
• Commitment to providing mentorship, formal training sessions, and on the job training to teammates.
• Proficient written and verbal communication skills with ability to communicate technical information in a clear and succinct manner.

Our ambition is to hire for potential not just experience, and you're likely to succeed if you:

• Are always ready to give it your all and deliver high quality work.
• Excited to use your creativity and innovative thinking to try new things.
• Take responsibility and own your work.
• Are courageous and ambitious to challenge what's been done before.

Benefits of working at Travelport:
We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives sixteen weeks of paid time off, and the non-birthing parent receives eight weeks of paid time off.

Salary Target/Range: $135,000 - $150,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Interested? We'd love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.