Software Quality Engineer

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

As NCR Voyix pushes forward as a services-led company, the Retail Professional Services Team exists with the vision to support clients’ business transformation with a holistic consulting model. As a Software Quality Engineer, you will work with a team of professionals that collectively bring together decades of experience in Retail, Convenience and Fuel, and Hospitality industries. You will be working on certifying our Next-Gen Retail Point-of-sale platforms (integration of hardware and software products) that are developed to cater to the needs of North American Retailers. Our ideal candidate will be responsible for conducting end-to-end tests to ensure software meets our client needs and adheres to quality standards. In addition, Software Quality Engineer will report and manage defects, assist development with replicating and debugging problems and develop process automations in Software testing.

Responsibilities Include:

• Work with Software engineering, Subject matter experts and technical consultants to develop Test strategy and Test plans to certify Customer specific solution changes (Software & Hardware)
• Analyze new/existing capabilities and develop detailed, comprehensive, and well-structured test cases to validate application and configuration changes.
• Collaborate with Test leads to assess feasibility of accomplishing testing goals within project timelines.
• Optimize Test suites for Functional, Regression, Smoke, E2E Integration
• Communicate status of each working phase to management on scheduled basis
• Perform Software application installs on Windows based environments.
• Build, deploy, troubleshoot, and manage Physical & Virtual customer labs to support daily QE operations.
• Analyze and troubleshoot complex technical issues related software installations, windows operating systems, TCP/IP, gateways, firewalls.
• Identify and document Production defect escapes.
• Collaborate with Technical consultants, Software Support teams to assist customer UAT and validation phases for new or revised applications.

Requirements:

• 5+ years’ experience working as a Software Quality Analyst or Sr. Tester
• Good understanding of Quality Assurance methodologies, Software development life cycle
• Knowledge in LAN, WAN terminology, IP protocols, Ports, VPN, Virtualization, Cloud computing technology
• Experience in Retail, Grocery POS applications is a plus.
• Excellent problem-solving, communication and interpersonal skills, with the ability to build rapport and communicate effectively with clients, team members, and stakeholders.
• Ability to work collaboratively in a matrix organization and dynamic environment managing multiple priorities simultaneously.
• Ambitious, reliable, and go-getter to get a task done.
• A stickler for deadlines.
• A sense of ownership and pride in your performance and its impact on the company’s success
• A continual learner that stays up to date with technologies, methodologies and enthusiastic about challenging projects
• Candidate must be willing to work from the Office. Candidate must be willing to travel (occasionally, <5%) to customer sites for UAT support.
• Candidate must be authorized to work in the US.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”