Tier III O&M Engineer - Chantilly

NewGen Technologies has an opening for a Tier III O&M Network Engineer to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide routing and boundary protection to an enterprise-level infrastructure across multiple classifications and act as subject matter experts in routing and boundary technologies across multiple vendors.

Required TS/SCI CI Poly + IAT II Compliance
100% onsite in Chantilly, VA

The job duties of the Tier III O&M Network Engineer are as follows:

• Maintain the security and networking of enterprise boundary enclaves and devices.
• Tier III O&M of Juniper and Cisco routers, including troubleshooting and implementation of routing updates.
• Implement new firewall rules along with associated routing to fulfill firewall change requests.
• Responsible for installing software, applying patches, managing file systems, and monitoring the performance of firewall systems.
• Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications.
• Generate, determine impact of, and implement custom proxy policies and/or policy exceptions in response to ongoing technology implementation activities on the program.
• Proxy Subject Matter Expert (SME) for integration of other technologies within the program (function as a SME on ongoing technology projects).
• Support the troubleshooting of web connectivity problems to determine root cause.
• Perform Proxy solution component upgrades, testing, and configuration.
• Research and develop evidence collection, protection, and analysis techniques for customer-owned and maintained hardware and/or software.
• Provide real-time monitoring and alerting of security incident investigations on perimeter/internal infrastructure.
• Provide day-to-day Operations and Maintenance (O&M) support for all incident management events and outages.
• Collaborate with IT staff on projects and initiatives.
• Provide input for monthly progress and status reporting of Service Level Agreements (SLAs).
• Work with corresponding technical support teams as required to resolve network traffic concerns.
• Utilize monitoring tools and log collectors to provide in-depth analysis of traffic anomalies and issues.

TS SCI CI Poly

• Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Additional required qualifications include:
• Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.
• Experience in configuring and troubleshooting boundary protection technologies such as Palo Alto, Cisco ASA, and Forcepoint appliances.
• Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
• Experience with protocols such as OSPF, BGP, VPNs, VRFs, MPLS.
• Working knowledge of boundary protection best practices.
• Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT), and security technologies.
• Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
• Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
• Working knowledge of ServiceNow or similar IT Service Management (ITSM) products.
• Superior verbal and written communication skills.
• Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
• Desired: Project Management Professional Certification