Engineering Program Manager, AI/ML, Apple Services Engineering

The Apple Services Engineering (ASE) is an exciting & dynamic organization with customers in 155 countries, producing innovative products in a fast-growing marketplace for music, movies, TV shows, books - and, of course, apps. This is a hands-on position where you will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom & judgement; you keep your eye on the ball; you build strong relationships; you are constantly looking to improve yourself and your team; you're prescient; and you have shipped products which millions of customers have used.

Description

On this team you will:

1. Drive and ship large, multi-functional programs and feature areas
2. Lead all aspects of multiple concurrent features including scope, requirements, timelines, and prioritization
3. Day-to-day will include program managing, execution, risk assessments, in order to meet the overall program goals
4. Foster collaboration across a broad team of cross-functional partners to formulate roadmap and manage intake pipeline
5. Play an active role in improving how features are built and executed in the Apple Services Engineering organization
6. Help set the strategy and communicate status and issues to stakeholders at all levels
7. Collaborate with Design, Engineering, Data Science, QA, Legal, Finance, Privacy, Anti-Fraud, Business Operations and other organizations to develop and improve Apple Services Engineering’s suite of features

Minimum Qualifications

• 5+ years of program or technical project management, including experience taking features through the complete software development life cycle
• Built global products by collaborating across Product, Engineering, Data Sciences, Analytics, Design and other key partners

Preferred Qualifications

• Strong technical proficiency – Search and Recommendations experience is a huge plus
• Knowledge of A/B testing
• Strong critical thinking, problem solving, and logical structuring abilities
• Ability to turn incomplete, conflicting, or ambiguous input into solid action plans
• Consistent track record of shipping complex customer-facing and backend engineering projects under demanding timelines
• Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
• Best-in-class communication and presentation skills (written & verbal) to all levels of an organization
• BS/BA Degree and/or MBA preferred

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.