Vice President - DevOps Engineering Manager

Vice President - DevOps Engineering Manager

Postuler

locations: NC-Charlotte

time type: Full time

posted on: Offre publiée il y a 12 jours

job requisition id: JR2302304

Get to know the business

AIG General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

The Global DevOps Engineering Organization is responsible for overall DevSecOps enablement and plays a key role in the successful implementation of AIG's products and features to our customers. We deliver CICD services through collaboration, planning, engagement, and execution, working closely with diverse teams including Application Delivery, Business Operations, Technology Support, and Product Management.

About the role

The DevOps Engineering Manager is critical to the success of strategic initiatives delivery enablement. In addition to overall delivery management capabilities, a deep understanding of DevOps practices and principles, solutions, frameworks, and continuous delivery capabilities is required.

What you need to know:

• Responsible and accountable for overall CICD enablement, issue escalation and closure; strategic direction and the implementation of the GI target operating model and governance.
• Ability to lead one or multiple strategic initiatives in a distributed multi-vendor environment.
• Work closely across peer groups to manage and implement all aspects of DevOps governance including interface with senior executives/CIOs, program management teams, finance, and sourcing.
• Focus on continuously improving operating efficiency through value streaming and pipeline data insights.
• Actively manage SOW, work orders, and global resource pool to meet DevOps budget construct.
• Implement organizational model, governance, and engagement processes to support continuous delivery enablement.
• Provide strong monitoring and oversight of a distributed organization in collaboration with peers and strategic sourcing partners.
• Great attention to detail and strategic thinking with flexibility to oversee simultaneous programs.
• Extensive knowledge of DevOps toolchain such as Rally, Jenkins, Selenium, Java, Git, SonarQube, Artifactory, Github Actions.
• Drive technical strategy for test automation framework and work with peers to implement that strategy.
• Track overall progress and provide regular status updates to executive management and business unit CIO.
• Identify and lead the implementation of process improvement initiatives.
• Define CICD strategy for emerging technology.
• Experience with T&M, fixed price, and managed service engagement models with 3rd party vendors.
• Strong contributor to solution architecture (test solutions), continuous testing, and configuration management.

What we’re looking for:

• Implementation of CICD using various industry-standard commercial tools (Github, Jenkins, Artifactory, SONARQUBE, LIQUIBASE, Docker, AWS container services).
• Document, justify, and validate implementation details with customer-focused team.
• Write and maintain custom scripts to increase system efficiency and lower human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Communicate and coordinate with technical audiences and Sr Leadership on DevOps enablement and software engineering practices.
• Organize and lead release readiness through automation.
• Work closely with other Engineering leaders to cast and execute upon a vision for CICD processes and tooling that will maximize quality and increase delivery velocity.
• Define standards for CICD, documentation, and DevOps best practices.
• Lead and develop multiple DevOps engineering teams.
• Critically evaluate current CICD processes and tools to improve the product engineering and delivery experience.
• Define initiatives to improve CICD infrastructure, reduce technical debt, and minimize system complexity.
• Stay current with the latest developments in CICD technologies and open-source frameworks.
• Evangelize CICD platform and product capabilities with internal departments.
• 8+ years of DevOps engineering experience.
• 8+ years at Architect level with Infrastructure as code tools, such as Ansible (preferred) or Chef.
• 8+ years of experience in Cloud native development or IaC.
• Clear Communication: sharing accurate information efficiently, timely, and respectfully.
• Positive Energy: being kind, solution-oriented, engaged, and optimistic.
• Continuous Learning: never settling, taking ownership, stepping into a challenge, and questioning the status quo.
• Efficient Execution: result-oriented and delivering quality work on-time with genuine care.
• Expertise: proficient and data-driven in your field of discipline.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to