Supervisor, Gas Field Operations

About us

National Grid is hiring Supervisors for our Gas Field Operations team, with several positions based in Waltham, MA; Commercial Point, MA; Rivermoor, MA; Braintree, MA, and Cape Cod.

Additional positions are also based in Malden, MA; Lowell, MA; Essex, MA; Beverly, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.

To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business.

Job Purpose

Our Gas Supervisors at National Grid play a pivotal role in ensuring the reliability, safety, and efficiency of our gas operations. These positions are responsible for the safety and security of our various gas distribution systems and ensuring National Grid complies with safety standards, policies, and processes to ensure a safe working environment and minimize risk for all staff.

Key Accountabilities - Damage Prevention Supervisor

• Supervise a union workforce through coaching, counseling, and team building to ensure tasks are carried out efficiently.
• Ensure the supervised team complies with safety standards, policies, and processes to maintain a safe working environment.
• Build good working relationships with internal and external customers and manage day-to-day relationships to understand their requirements and deliver appropriate solutions.
• Monitor performance of allocated staff, including issues relating to sickness, discipline, and work standards.
• Promote and implement best practices to ensure high productivity and low costs.

Customer Meter Services Supervisor

• Implement policies and procedures to ensure the safety, reliability, security, and integrity of natural gas customers' premises and the Company's distribution system.
• Monitor and enforce work rules, standards, and procedures for emergency response, leak investigation, and other scheduled work.
• Respond to natural gas emergencies and coordinate with other emergency response personnel, agencies, and departments.
• Support achievement of operational targets, mandated objectives, budget goals, emergency response, and safety.
• Ensure safe working conditions are maintained through field inspections of work sites and equipment.

Construction & Maintenance Supervisor

• Support the construction and commissioning of new assets onto the gas transmission system.
• Authorize permission documents and undertake the role of Site Controller.
• Identify the requirement to replace/upgrade existing plant and equipment and prepare business cases.
• Act as onsite incident supervisor during planned and emergency situations.
• Manage allocated resources to produce cost-effective and efficient service within budget.

Qualifications

• Bachelor's degree preferred along with related operations work experience, including supervision of others.
• 3-8 years of construction experience preferred; otherwise, 2+ years of experience in a supervisory role required.
• Prior leadership experience in Construction, Field Operations, or Customer Field Services preferred.
• Technical knowledge of distribution systems, engineering, construction, and/or maintenance practices preferred.
• Effective communication skills, including the ability to make persuasive presentations.
• Ability to build relationships across all levels of the organization.
• Excellent verbal and written communication skills.
• Comfortable using MS Office (e.g., Office, Teams, Excel, Word, PowerPoint).

Additional Requirements

• Valid Driver's License required with a safe driving history.
• Participate in on-call or after-hour supervisory duties.

More Information

Salary: $101,000 - $130,000

Please be advised that due to the nature of this position, incumbents are subject to Federal Drug & Alcohol safety regulations governing US Department of Transportation covered positions.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.