AAC is seeking a Lead Network Engineer to support a large enterprise IT contract for a government customer in North Carolina. This role is responsible for implementation, operations, and maintenance of technologies in a enterprise across multiple networks. Duties include updating to new technologies, tuning performance, and implementation of critical system patches. This infrastructure may include on-premises and cloud resources. This individual will work in a team environment to ensure mission needs are met for internal and external customers.
This role will be fully onsite in Durham, North Carolina and require eligibility to obtain a Public Trust.
Required Experience
• B.S. in Computer Science, Information Technology Management or Engineering or related Or Four years of related experience may be substituted for the education degree requirement established for this key personnel function.
• Minimum 5 years of experience supporting the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs).
• Experience assisting in the design and management of the WAN infrastructure and any processes related to the WAN.
• Experience providing Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provides second level problem identification, diagnosis and resolution of problems.
• Experience supporting the dispatch of circuit and hardware vendors involved in the resolution process. Supports the escalation and communication of status to agency management and internal customers.