Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the role
Hinge is hiring a Lead UX Researcher, Monetization, to improve user experiences on Hinge around the globe and drive product excellence within Hinge’s Monetization product group. In your role, you’ll focus on understanding how our paid experiences can better help people go on great dates, how premium features serve different communities, and how to leverage experiments to optimize current offering and messaging. With innovation and inclusion at the center, your work will impact how daters across the globe are finding connection and love.
Responsibilities
- Co-create monetization roadmap and strategy: Own and develop research suite on revenue opportunities for various audiences, in close partnership with cross-functional team.
- Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help team achieve goals.
- Cross-functional partner: Work in close collaboration with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term.
- Insights-driven storytelling: Generate actionable insights and communicate them in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners.
- Culture champion: Engage in and inspire honest and clear communication, promoting a culture of care, empathy, and respect.
About You
- 6+ years of user research experience, including 2-3 years of experience in a consumer-facing product research role.
- Experience working on monetization, subscriptions or new revenue streams or zero-to-one products.
- Possess strong quantitative (e.g., survey, experimental) skills and expertise with measuring sentiment in experiment frameworks.
- Strong communicator, committed to telling clear and compelling stories with data.
- Proficient in data manipulation, analysis, and dashboard creation with R, SPSS, and/or Looker (or similar statistical software.)
- Proactive at building and sustaining trusting, successful relationships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, marketing.)
- Eager to learn from, collaborate with, and mentor other researchers.