Site Reliability Engineer (Infra and SRE) - Global Payment - Singapore

Responsibilities

About ByteDance
ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About Global Payment
The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities:

1. Design and develop solutions to automate the technical operations of large-scale systems, and work closely with teams to improve stability from a Software Development Lifecycle perspective.
2. Take the technical effort to strengthen payment system stability, which includes but not limited to the monitoring, logs, dashboard, diagnosis tools etc.; conduct usual drills and develop remedy plans to achieve fast service restoration, and take shifts to respond to production issues across regions.
3. Define the indicators to evaluate the performance and runtime of the system to improve the observability, facilitating system development and trouble-shooting process; and, plan the system capacities according to business expansion and scheduled promotions.
4. Analyze the production cases, such as performance bottleneck, to conclude the technical best-practices, taking the efforts to achieve the high-availability payment architecture.

Qualifications

1. Bachelor's degree in Computer Science-related technical discipline, or equivalent practical experience.
2. Solid knowledge of Computer Science, and familiar with the principles of Operating System, Computer Storage, Computer Networking etc.
3. Software development experience in at least one programming language, such as Java/Go/C++/C#/Python;
4. The strong ability to resolve system problems, good communication skills and a sense of ownership.

Preferred Qualification:

1. Minimum 3 years relevant work experience from a large-scale internet business.
2. The experiences of Redis, rocketMQ, MySQL, Nginx, Kubernetes, Docker, etc. are a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.