Manager, Electrical Applications Engineering

This role manages the applications engineering department providing technical support to product development, Industrial and Telecommunication sales departments and has some interaction with the customer base. This is an onsite position, requiring some travel.
Primary Responsibilities:

• Lead Electrical engineering resource for East coast operations and Charleston product development.
• Supports electrical applications technical audits of Charleston facility including customers and UL.
• Second level contact providing engineering technical support to internal sales first layer technical team.
• Establish a team of technicians to support production testing and develop product test plans.
• Engages with customers as necessary to support sales staff during system integration of new products to meet customer needs.
• Interacts with sales staff and customers via phone, video conferencing, and on-site customer meetings.
• Provides mentoring and support to production technicians.
• Develop and create customer driven products from inception to completion.
• Provide technical support to Marketing Department in preparation of marketing materials as needed.
• Provide support to customer requests for internal testing at Raycap Inc labs.
• Provide training to customers, sales staff, and company distributors in the application of Raycap products.

Job Requirements:

• BSEE degree or Senior electrical technician
• Prior experience in electrical manufacturing environment is a plus
• Knowledge of North American AC power infrastructure
• Experience in emerging technologies such as: power protection, telecommunications, energy, defense, solar, Battery energy storage (BESS), industrial automation and controls is preferred
• Considerable customer interaction experience (phone, video, or in person)
• Computer literacy and proficient in Microsoft Office Suite
• Position may require some travel

Who We Are
We create products that protect and support the world's most valuable assets by supporting advanced solutions for telecommunications, renewable energy, transportation, defense, and other applications worldwide. We are a team-based, supportive company that provides opportunities for growth and career advancement.
We offer

• A competitive benefit package
• Paid Time Off from day one
• 10 company paid holidays
• Tuition Reimbursement
• A generous 401(k) employer contribution

Raycap is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration for employment without regard to age, disability, race, color, national origin, sex, marital status, sexual orientation, gender identity, religion, creed, veteran or military status, or other protected status. We participate in E-verify for all employment verifications.
Drug-free workplace.