Administrative Associate - Engineering Fundamentals Program

MR05 $20.00 - $21.00/hourly DOQ
The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK), is seeking an Administrative Associate interested in working in a team environment supporting staff in the Engineering Fundamentals Program.
The University of Tennessee, Knoxville, is the state's flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 31,700 students, the campus is located within the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university guided by its VolVision strategic plan, it is committed to excellence in teaching, research, scholarship, creative activity, outreach, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally, and embracing the responsible stewardship of resources. UTK is recognized by Forbes magazine as one of America's best places to work and offers competitive benefits that can be reviewed here: UT Benefits
Reporting to the Administrative Services Manager in the Office of the Dean for the Tickle College of Engineering, the Administrative Associate will serve as the primary support to the Director of Engineering Fundamentals and the daily office operations and events for the Engineering Fundamentals Program, consisting of faculty, staff, graduate and undergraduate students. This position will provide support as the initial contact to answer questions for faculty, students, visitors, parents, and walk-ins to the main office. The position provides day to day administrative, financial, and personnel functions as well as providing procedural guidance as needed. This position support duties are but not limited to answering calls, monitor the departmental email inbox, assist with upkeep of records, create agendas, order and maintain inventory of office and classroom supplies, create maintenance orders, request access for students/faculty, provide calendaring support, plan and prepare successful events such as staff retreats, conferences, and Fall Graduate Teaching program events, updating files to assist with budget maintenance, student time keeping, scheduling student registration and overrides, course management, travel arrangements, and enter financial transactions for the department. This position will also work with other offices within TCE to collaborate and ensure compliance with fiscal and human resources functions are carried out to support the unit.
Qualifications:
Required Education and Experience:
A High school diploma with three years of experience coordinating or managing a large office or an Associate's degree in business or a related field with one year of experience coordinating or managing a large office.
Knowledge, Skills and Abilities:
• Ability to work independently and as a member of a team
• Excellent written and verbal communication skill
• Ability to interact with a diverse group of individual
• Good customer service skill
• Ability to multi-task
• Microsoft Office 365 skills (Word, Excel, PowerPoint, Teams, OneDrive)
• Ability to learn and use a variety of software systems
• Ability to keep issues confidential
Preferred Education and Experience:
• Bachelor's degree in business, human resources, or a related field.
• Event planning
• Experience working with a diverse student population.
• Experience in higher education.
• Knowledge of curriculum management and program requirements.
• Certified Administrative Professional Certification
Preferred knowledge, Skills and Abilities:
• Proficient skills in the following systems: BANNER; IRIS; Microsoft Office 365; Adobe Acrobat Pro; Slate; Concur; Qualtrics; Programs for Minors; Ad Astra; Fleet Online Reservations; CaterTrax (UT Catering); Zoom; Docusign; Microsoft file systems (SharePoint/OneDrive)
• Familiarity with designing surveys using Microsoft Forms, Google Forms, QuestionPro, Qualtrics, Survey Monkey or equivalent
• Familiarity with document automation via Adobe Acrobat Pro, Microsoft Teams and Microsoft Power Automate, and Docusign
Application Process:
For full consideration, applicants must electronically submit a letter of interest, resume, and the name, address, email, and phone number of three professional references to the Human Resources online Taleo System