Staff DevOps Engineer

Responsibilities:

1. Help build and design the next generation of architecture for Zoom’s core services.
2. Perform large scale software application configuration and deployment for core services powering Zoom video conference.
3. Capacity planning and scaling services across the globe.
4. Develop tools to automate and improve production support tasks; SRE monitoring for critical systems.
5. Implement advanced DevOps technologies and best practices to refine our global deployment infrastructure with goals to improve deployment velocity and reliability.
6. Collaborate with other functional teams: R&D, Security, Data team to ensure production services reliability and availability.
7. Provide production escalation support.
8. Required to provide on-call service coverage with other department employees.

Requirements:

1. 10+ years of relevant experience + degree.
2. Strong scripting and programming language experience: Python, Go, C++.
3. Expertise in shell scripting and Linux command line utilities.
4. MVC Web Application Framework such as Django, Flask, and template engines: e.g., Jinja2.
5. Advanced knowledge of container technology and orchestration tools: Docker, Kubernetes.
6. Proven track record of delivering on large projects that cross team boundaries.
7. Experience with automating the build process of complex production software systems.
8. Configuration management tools: Ansible, Chef, Puppet, Salt.
9. Experience working with CI/CD and Infrastructure-as-Code tools: Jenkins, Terraform, CloudFormation.
10. Knowledge of Application Integration technologies using message brokers and distributed task queues.
11. In-depth knowledge of network stack and application networking.
12. Solid troubleshooting experience within a large scale production environment.
13. Git and related source code management tools and practices.
14. Excellent communication skills, organizational skills, attention to detail, and ability to independently prioritize tasks.

Nice to Have:

1. Experience with C++ performance profiling in a containerized environment.
2. Experience with building and maintaining monitoring systems for large scale production systems.
3. Prior experience as Linux Admin, or Linux Systems Engineer for large scale infrastructure.
4. Experience with video conference technologies.
5. Experience with Linux Kernel and application security.
6. In-depth experience with AWS EC2, VPC, EBS, S3.
7. Experience with AWS CloudWatch, Route 53, KMS, DynamoDB, IAM.
8. Experience with virtualization, such as VMware, KVM, Xen.
9. Experience with mentoring junior Engineers.

Salary Range or On Target Earnings:

Minimum: $118,600.00

Maximum: $259,500.00

In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working:

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.

Benefits:

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us:

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment:

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.