Field Engineer 4 - Kentwood, MI

Field Technician Needed in Kentwood, MI
Job Details:
Job Title: Field Engineer 4
Length of Contract: Approximately 12 months
Fed Ex Pick-up Location: Kentwood, MI 49512
Average Weekly Mileage: 200-300
Driving/Non-Driving: Driving
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage.
Key Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

Key Qualifications:
***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required

Screening Requirements:

• Must be able to complete required product training.
• Must be able to pass drug and background screening.

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