Principal Software Development Engineer

Lumen Principal Software Development Engineer Cheyenne, Wyoming Apply Now

Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Play, design, architect, and build multiple highly complex ServiceNow solutions including (but not limited to) both inbound and outbound integrations (and bi-directional/ebonding integrations) with other systems including external ServiceNow instances and other non-ServiceNow platforms, primarily using REST. Translates business requirements into specific designs, then participates and leads in the design, architecture, and development of solutions within the ServiceNow platform.

Location

This position is work from home within the US.

The Main Responsibilities

1. Architect, design, and implement high-impact integrations across enterprise systems, ensuring data flows smoothly between ServiceNow and external systems, bi-directionally, in a complex cloud architecture.
2. Must have direct, real-world experience building highly complex bi-directional integrations within ServiceNow.
3. Experience with tools such as APIGEE and Kafka is a major plus (especially those tools specifically).
4. Utilize inbound Scripted REST APIs (SRAPIs), outbound REST Messages/Methods IntegrationHub, MID Servers, Credential Aliases, and other tools to build scalable integrations, handling everything from initial API setup to monitoring for performance and troubleshooting.
5. Act as a true technical architect and developer, collaborating with multiple teams to define integration requirements and ensure best practices are applied.
6. Provide mentorship to other developers and serve as an expert for all things ServiceNow and SN integration.
7. Debug and optimize integrations for performance, stability, and maintainability.

What We Look For in a Candidate

1. 7+ years of experience with ServiceNow development, ServiceNow integrations, and custom API development.
2. Expertise in REST, pub/sub/queueing systems, OAuth, and other web technologies.
3. Experience with MID Server setup and configuration.
4. In-depth understanding of ServiceNow’s data models and CMDB.
5. Experience with the SN CSM application/module.
6. Must be able to do a bit of complex data architecture and identify potential architectural pitfalls before putting code to canvas.
7. Must be a rockstar ninja who synergistically revolutionizes paradigms even as you reinvent them outside the box.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$128,310 - $213,850 in these states: AR ID KY LA ME MS NE SC SD

$135,060 - $225,100 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$141,820 - $236,370 in these states: CO HI MI MN NC NH NV OR RI

$148,570 - $247,620 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.