Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL) is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners, and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities, and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable, and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
The Developer designs, develops, and tests solutions based on the functional and technical specifications to meet quality & performance requirements. They are expected to be proficient in a variety of technologies and languages such as C#, .NET Core, Microservices, Cloud Architecture, and APIs to develop applications. The developer approaches software holistically, catering to both user experience and functionality. The developer dabbles in emerging technologies (e.g., machine learning, internet of things, and Artificial Intelligence) to develop solutions that improve business performance (e.g., proactive customer service, outage management, grid balancing, fraud detection, IoT security).
The Senior level performs assigned tasks under minimal guidance from Team Leader.
PLEASE NOTE: This role is hybrid on-site only with working locations in: Allentown, PA; Louisville, KY; Providence, RI.
#INDPPL
Responsibilities
- Advance in-depth emerging technology and software delivery knowledge.
- Collaborate with business users, system analysts, developers, and ecosystem partners to bring innovative ideas from conception to launch at scale.
- Assist in analyzing and researching new and existing products, procedures, and/or workflow needs associated with business systems.
- Work in an iterative/Agile environment and be a strong team player.
- Adopt emerging technologies and launch products/services faster with rapid prototyping & iterative methods.
- Proven ability to take prototypes to production, following engineering best practices.
- Build, configure, or customize the technical solution (reusable components, preconfigured solutions, cloud solutions, and services).
- Work very closely with the System Architect and multiple Technology teams to champion the adoption of patterns, platforms, and tools to support the usage and conformity of solution architecture.
- Manage automation and monitor application integration as code iteratively goes through assembly and product tests.
- May be assigned an Electric Utilities emergency and storm role, necessitating after-hours work during storms and emergencies.
- The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change.
Qualifications
- Bachelor's degree and 5 years of related work experience OR 8 years of related work experience.
- Background in software development using C#/.NET Core and Azure Cloud technologies such as Azure COSMOS DB, Azure SQL Server, Azure API Management, Azure Cognitive Services, Azure App Services/Functions, Azure App Insights, and Azure DevOps & CI/CD Pipelines.
- Excitement, curiosity, and passion for shaping the future through digital technology.
- Familiar with the latest technologies, trends, standards, products, and applicability.
- Ability to effectively adapt to rapid technological and business change while maintaining enthusiasm and displaying sound judgment.
- Strong problem-solving and analytics skills to develop technology solutions that solve business problems quickly.
- Ability to collaborate with internal and external teams to unblock critical issues during product development.
Preferred Qualifications:
- Master's Degree in relevant technology/industry areas.
- Ability to collaborate with team members across different functional domains and technologies.
- Working knowledge in one or more of emerging technologies (e.g., Microservices, DevOps, Multi-Cloud technologies, IoT, Intelligent Automation, RPA, Test automation, artificial intelligence).
- Familiar with Workforce Management, Quality Management, and Outbound Dialer technologies.
- Familiar with Microsoft Bot Framework.
- Familiar with Twilio Contact Center and related Twilio technologies such as Programmable Voice, Messaging Services, Event Streams, Studio Flow, Serverless Functions, and Conversation Services.
- Self-starter mentality and an ability to spin up, configure development and test environments.
- Utilities industry experience.
- Excellent interpersonal relations skills.