WEB CONTENT CONSULTANT

Our client is seeking a junior web content manager to support requirements gathering, analysis, planning, and migration activities on a series of Drupal-based development, redesign and migration activities. Duties will include facilitating clients through the requirement discovery process, prototyping and documenting requirements, defining the project scope, and supporting the PM in developing a technical project plan. This position will also require clear communication with the development team and clients to translate requirements to support successful development and migration activities.

Responsibilities:

1. Elicit stakeholder requirements using interviews, document analysis, workshops, and workflow analysis.
2. Work with web team to improve processes and tools, as needed.
3. Create, develop, and manage content for organization’s web presence (requires working with content management software).
4. Maintain a consistent look and feel throughout all web properties.
5. Understand and communicate client-led standards for web presence.
6. Copyedit and proofread web content and/or support internal client teams that will be writing and editing content.
7. Keep current with emerging web technologies through relevant blogs, listservs, and events.
8. Assure web-based information is archived for future needs and reference.
9. Track and report on all site metrics and develop dashboards and other presentation materials to help clients understand the current web environment and vision for the future web environment.
10. Work cooperatively with key team members, clients, and vendors.
11. Apply knowledge of the architecture and APIs to client specific needs.
12. Deliver and/or support the delivery of technical training to customers.

Requirements:

Candidates must possess:

1. 4 -6 years of experience in a business analyst role with a focus on web content consulting.
2. Strong analytical and delivery management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
3. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
4. Experience conducting stakeholder interviews and facilitating stakeholder workshops.
5. Client friendliness with the ability to build and maintain trusting and value-added client relationships.
6. Ability to work independently and in a fast-paced environment with tight deadlines and minimal supervision.
7. Ability to work on-site at federal agencies located in Washington, D.C. and must be able to obtain a U.S. Federal government client badge.