Sr. Java Application Production Support Engineer

This is a full time role with PNC Bank. 100% remote. USC or GC only. Salary 110-137 depending upon candidate location. Banking / Financial back ground preferred.
Required Skills:
• Java/J2EE
• Containers
• Servlets
• JSP
• Spring and Spring boot
• SQL/PL-SQL
• Production Support experience
• Lead experience
• Incident trouble shooting and resolution
• Support Microservice based apps
• ETL Informatica
• .NET
Preferred/Bonus Skills:
• Javascript
• Object oriented programming
JSP 4 - 6 Years
Servlets 4 - 6 Years
.NET 4 - 6 Years
Containers 4 - 6 Years
ETL Informatica 4 - 6 Years
Incident troubleshooting and resolution 4 - 6 Years
Java/J2EE 4 - 6 Years
Lead experience 4 - 6 Years
Microservice 4 - 6 Years
production support 4 - 6 Years
Spring and Springboot 4 - 6 Years
SQL/PLSQL 4 - 6 Years
Daily Responsibilities:
• Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues
• Solve production down situations under tight SLA deadlines
• Root cause and problem resolution follow-up
• Debug and fix production issues by analyzing code, complex sql queries & stored Procedures
• As a part of L2 support team provide off- hours support on rotational basis for production system
• Look for efficiency improvements and productivity savings
• Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency
• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.
• Communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues
• Strong business acumen, communication and presentation skills
• Daily stand up meeting to discuss production issues
• Discuss any critical incidents
• Take care of certificate renewal and vulnerabilities in the system
• Validation after deployments done by other teams
• Exposure to Banking and financial industry