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Job Description:
Digital Business Automation Services is looking for a Lead Software Engineer with excellent working background in Enterprise Content Management. It will require experience in one or more of the following platforms: FileNet and CMOD.
The Digital Business Automation Services focuses on its goals by bringing together a highly skilled ECM and document capture practitioners aimed at:
- Preserving and exploiting the full value of our ECM technology investments.
- Promoting and providing delivery enablement through a consistent set of skills, standards, and proven practices.
- Supporting and maintaining a stable, high performing production environment.
- Reducing overall risk of implementation on projects.
- Allowing for repeatable implement approaches and a consistent deployment process.
What will you do?
As part of Digital Business Automation Services, you will be responsible for the following:
- Participate and support system monitoring, application patching, problem resolution and support requests for ECM applications and environments.
- Support and respond to Incident management requests related to ECM application and environments.
- Participate in Disaster Recovery planning and testing.
- Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment and to support these changes.
- Provide input and status to the Operations Manager and Director.
- Ensure Sun Life Information Security and Governance Policies are followed in all solutions.
What do you need to succeed?
- 5 Years of IT experience preferably with a degree in Computer Science or a related technology degree/diploma.
- Certification and/or 5 years’ experience with various Enterprise Content Management, such as FileNet and CMOD.
- Demonstrates problem solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner.
- Experience with integrating vendor packages into an established production environment consisting of various technologies and platforms.
- Strong working background with client-server environments and exposure to web-based applications.
- Experience with AWS and OpenShift Cloud technology.
- Experience with Docker and Kubernetes.
- Experience with DevOps tools.
- Experience with APM or other monitoring tools.
- Experience with Change and Release Management process.
- Knowledge of Agile Methodology.
- Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
- Excellent organizational skills with the ability to handle several tasks efficiently.
- Excellent verbal and written communications skills.
Notes/Unique Requirements :
Occasional weekend and/or on-call work to support the various platforms.
Job Category:
IT - Application Development
Posting End Date:
06/12/2024
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