Adobe Customer Journey Analytics Manager

Company:  Accenture
Location: San Diego
Closing Date: 03/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

You Are:

An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe’s offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA) and/or Adobe Analytics end-to-end solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you’re the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.

The Work:

  • Lead teams to design, build, and maintain large-scale analytics solutions.

  • Strategize and implement Adobe Analytics and Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.

  • Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.

  • Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.

  • Ensure that Data Governance policies and best practices are implemented and enforced across all systems.

  • Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.

  • Provide and evangelize best-in-class documentation and enablement.

  • Articulate complex ideas in a clear and concise manner, both verbally and in writing.

  • Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.


What you Need:

  • A minimum of 5 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics or Customer Journey Analytics) along with Adobe Tags

  • A minimum of 3 years of hands-on experience working with Adobe Customer Journey Analytics.

  • Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).

Bonus Points If:

  • Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).

  • You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.

  • You have experience implementing Adobe Real-Time CDP or Adobe Target.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $93,400 to $224,600

Colorado $93,400 to $194,100

District of Columbia $99,500 to $206,700

New York $86,500 to $224,600

Maryland $86,500 to $179,700

Washington $99,500 to $206,700


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the
Accenture Equal Employment Opportunity and Affirmative Action Policy Statement .


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an
email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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