Software Engineering Specialist

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Software developer with expertise and cutting-edge knowledge in application development to lead application design, development, testing and team coordination in a global field.

Job Summary

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level. Colt provides world-class network and communications services to information–intensive businesses across Europe, Asia and North America. This position is responsible to bring deep technical expertise to advance software development practices and delivering high-quality solutions tailored to Colt’s requirements. They provide necessary technical leadership to the teams and collaborate with stakeholders to understand business requirements and provide technical input.

Role Purpose

1. To design, build/configure/develop and test solutions for Colt Asia Billing applications.
2. To provide functional & technical expertise for Billing and Invoicing systems.
3. To support IT operational and break fix (L3 support) activities for Colt Asia’s corporate and billing systems.
4. To ensure quality is maintained across deliverables.

Job Description

Typical tasks and responsibilities will include:

1. Working with different Colt teams to design and develop system requirements, develop technical specs & solutions for minor enhancements and projects. Deliver complete solutions along with impact assessment, installation guides, system test plans, test results, change records etc., thoroughly test solutions to ensure they are fit-for-purpose, and up to Colt’s agreed standards.
2. To acquire a good working knowledge of the different Colt country set-ups and requirements and to gain an understanding of Colt’s architecture and billing model.
3. Supporting IT operational process and resolving production incidents and service requests. Support and setup of application environments.
4. Work to SLAs, assisting in application support activities to ensure resolution of any issues as required and escalating where appropriate.
5. Adhere to Colt’s change control process in regards to production updates.
6. Support technical deployments, participating in close-out process and post-implementation reviews.
7. Maintain such documentation as is required to record changes to the systems, provide evidence of testing, and explain impact of changes to other users.
8. To provide timely status updates for progress tracking.
9. Produce accurate estimates for various activities after taking into account various other teams.
10. Ensure timely delivery of regular reports and attendance of appropriate meetings as defined by manager.
11. To ensure quality at all times and to take a lead in ensuring quality guidelines are followed by team members.
12. To train new staff members and ensure transfer of knowledge to other team members.

Role Specific Requirements

Mandatory

• Technology skills: C/C++, Java, PL/SQL, Linux, Oracle Database, Ruby, Python.
• Good working knowledge of the systems development lifecycle, with hands-on software development experience.
• Experience in software/systems design work.
• 8-12 Years’ experience in software development.

Desirable

• Experience of working on BSS systems such as Retail billing or Carrier billing or Mediation or Revenue Assurance/Fraud areas.
• Knowledge and experience of Voice switch and CDR structure and configuration.
• Preferably experience of IT/BSS product development and implementation within a telecoms company.
• Preferably experience of IT/BSS operational support within a telecoms company.
• Experience with tools for automated build and deployment, configuration management, containerisation, development IDE’s.
• Knowledge of Waterfall and Agile Development, DevOps, Microservices.

Skills

• Applications System Design
• Applications Development
• System Maintenance and Enhancement
• System Development Life Cycle
• Applications Knowledge

Education

A bachelor’s or master’s degree in computer science, software engineering, or closely related field.

What we offer

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work-life balance. Some benefit examples are:

• Flexible working and relaxed dress code.
• Two days annually to spend on volunteering opportunities.
• Access to a virtual business school for ongoing learning.
• Business mentoring.