Java Full-Stack Support Engineer

One of our direct clients is urgently looking for a Java FullStack Support Engineer @ Sunnyvale, CA.

TITLE: Java FullStack Support Engineer
LOCATION: Sunnyvale, CA
Duration: 6 to 12+ Months

Description:
As a Java full stack Support Engineer, you are responsible for resolving high performance and scalable problems on hand, with respect to the orders that need to be fulfilled to millions of Walmart customers, root causing the issues proactively or reactively, through automation/utils, etc. This position, reporting to the Production Support Manager, will work with Eng./Product/Business & other technical teams/stakeholders in/around the team and various customers across the globe in different ecommerce domains.

Your Responsibilities:

• Support java full stack backend application system components in a massively scalable, high performance, multi-tenant, international eCommerce platform in a Java EE and Oracle environment, root causing every reactive/proactive production issue .
• Strong experience in supporting eCommerce Multi Channel Fulfillment applications for highly scalable multi-tenant platforms, driving critical (high/medium/low) issues to closure , working with multiple relevant stakeholders (Business/Eng./Product/DBAs, etc), understanding the priority of the end-customer impacting incidents, with less supervision.
• Ability to triage IBM MQ, Kafka, DB contention issues & solve it quickly, in an order management flow.
• Able to understand & perform basic operations in cloud deployed application modules.
• Strong capability to query the related sterling/custom-moduled tables quickly & voluntarily, along with finding the problematic process agents.
• Act as SME to peers and flexible to support critical production issues.
• Complete team member who seamlessly collaborates with team and management to define and drive technical strategy and architecture direction for the eCommerce platform.
• Automate /contribute to develop the framework/util/scripting to save manual efforts of the support team wherever and whenever necessary, especially with bulk order reprocessing.
• Expected to seamlessly switch to a hands-on seasoned developer as needed.
• Identify & follow-up with the Engineering team for the root caused sterling/non-sterling order flow issues in the prod cloud environment.
• Propose/Assist Walmart to solve code/config issues in the next generation of eCommerce, an integrated experience that leverages the store and the web to sell anything, to anyone, anywhere in the world.
• Expertise in Supply Chain & OMS in supporting interface issues/decisions related to Supply Chain and Fulfillment applications of Walmart’s next generation global platform.
• Assess feasibility and ramifications of new business requirements/issues and will provide appropriate short & long term solutions and recommend alternative approaches wherever necessary.
• Ability to drive decisions in a multi-team cross geography environment.
• Stay abreast of advancements in Web/ecommerce/supply chain related technologies in order to determine relevance and possible impact to existing systems, recommending out-of-box engineering best practices.

Additional Preferred Qualifications

• Bachelor’s degree in computer science or related discipline.
• Experience supporting services using back end technologies (Java, Spring). Excellent programming skills using Java/J2EE, XML/JSON, XSL, JMS, RESTful web services.
• In depth knowledge of SQL/NoSQL and database technologies (Oracle, Cassandra).
• Scripting skills in at least one of the following: Perl, Python, Shell, Bash, or Ruby.
• Attitude to thrive in a fun, fast-paced start-up like environment.