Our client, a sustainable real estate development consulting firm located in the heart of Portland, Maine, is seeking to add a Senior Systems Engineer to their growing team. This Direct Hire role will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned project. Additionally, this role will provide technical support and assistance to resolve problems with the organization’s computer networks and systems.
Duties/Responsibilities:
- Provides technical support, identifying, investigating, and resolving users problems with computer software and hardware for problems specific to the organization's computer networks and systems.
- Applies knowledge of computer software, hardware, and procedures to solve problems.
- Collaborates with other team members to research and resolve problems.
- Collaborates with systems and network administrators to explain errors and/or recommend modifications to systems and networks.
- Arranges service by software or hardware vendors to repair or replace defective products.
- Maintains knowledge of technology innovations and trends.
- Perform other related duties as needed and assigned.
Required Skills/Abilities:
- Excellent with Microsoft Office Teams & Microsoft Suite or related software.
- Excellent interpersonal and customer service skills.
- Ability to explain technical issues to technical and nontechnical team members.
- Strong analytical and problem-solving skills.
- Superior understanding of computer and networking hardware and software systems.
- Excellent time management skills.
- Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software.
- Proactive research and resolution of issues.
- Must have the ability to handle confidential matters sensitively and appropriately.
- Service oriented with a strong ability to interact with individuals at all levels within and outside of the organization.
Education and Experience:
- Bachelor's degree in Computer Science or related field or equivalent experience required.
- At least four years of related experience required.
ProSearch was established in Portland, Maine in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resource and office support utilizing a consultative approach. ProSearch strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.
Pro Search is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.