Senior QA Engineer

Senior QA Engineer

Boston/Hybrid

Position Overview

The Senior QA Engineer is responsible for executing different testing activities from preparation of test cases using user stories, use cases, or requirements to testing execution until the completion of deliverables to the customer. The Senior QA Engineer should be able to work independently for any size project and support other QA Engineers in their testing processes.

Duties and Responsibilities

• Analyze and review user stories, use cases, or requirements for testing and provide timely and meaningful feedback as applicable.
• Develop and maintain comprehensive and concise test cases (e.g., functional, integration, end-to-end) based on user stories, use cases, or requirements.
• Update test cases based on feedback from QA peer-review or other senior reviewers.
• Perform testing based on test cases and update test results.
• Report/Log defects with supported information (steps, condition, screenshots, etc.).
• Track testing progress for status updates/reporting to management.
• Apply established quality assurance processes, procedures, and best practices.
• Reproduce and troubleshoot Escher support cases.
• Report to QA lead with regular updates on status, challenges, and concerns in testing.
• Execute builds and ongoing updates of testing environments.
• Perform demonstrations internally or to clients and stakeholders, as needed.

Qualifications

• 8+ years of experience as a Software QA or tester.
• Degree in Computer Science, Engineering, or a related subject.
• Able to pass security clearance requirements of targeted Escher client (e.g., must be US citizen or have a green card to pass security clearance as a government contractor).
• Strong knowledge of Agile testing methodologies and best practices.
• Experience in testing large scale enterprise products and platforms.
• Solid experience in analyzing and reviewing user stories, use cases, or requirements.
• Solid experience in preparing testing scenarios and test cases.
• Expert in executing different types of testing and methodologies (functional, integration, end-to-end, white-box, and black-box, etc.).
• Bonus: Experience in POS, peripheral integration, or testing automation.
• Bonus: Familiar with source control and continuous integration tools (e.g., Bitbucket, Git).

Personal Skills

• Team player.
• Exceptional attention to detail.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Quick to learn and understand internal products, applications, and technologies.
• Self-motivated and requires minimal supervision.
• Proactively seek quality improvements in any testing practices and procedures.
• Excellent written and oral communication skills using Word, Excel, and PowerPoint.

Technical Skills

• Advanced knowledge of Windows operating system platforms (Windows 10, Windows Servers 2016, etc.) including Windows commands, tools, etc.
• Solid experience with some of the following development and testing tools/applications:
• Virtual Environments (e.g., VMWare).
• Project Management and Tracking Tools (e.g., JIRA).
• Test Management Tools (e.g., Xray, ALM).
• Source Control (e.g., BitBucket).
• Build Integration (e.g., Bamboo).
• Bonus: Device literacy across Apple and Android mobile technologies.
• Bonus: Webservice testing and related tools (e.g., SOAP UI).
• Bonus: Experience in Test automation and programming/scripting tools (Selenium, Winapp driver, Python, etc.).

Why Join Escher?

Do you want to join a team that is enhancing the customer experience for over 1 billion people and digitally transforming postal operations on a global scale? Our customers are among the largest postal operators and couriers on the planet, and our purpose-built customer engagement platform is helping them to profitably engage customers anywhere, anytime.

At Escher, you’ll be part of a global team with employees on four continents supporting customers from across 35 countries. Here, people truly are our greatest strength, and we mean it. At Escher, you’ll have the support of an experienced leadership team and a group of dedicated employees that have been helping postal operators redefine customer engagement for over 30 years.

What We Have to Offer

Escher offers a competitive compensation and benefits package, flexible annual leave, annual bonus program, and so much more! Most importantly, a career at Escher is one that is both rich and rewarding with many opportunities and room for growth. This is truly a unique opportunity to be part of an exceptional team, helping to transform some of the biggest organizations in the world, and influencing the future of postal operations. If you’re up for the challenge, we want to hear from you!

Escher is an equal opportunity employer. We will not discriminate and will take affirmative actions and measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.