Field Service Engineer
Job Location: Hillsboro, OR
Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required.
Skills
· Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
· Safety mentality
· Ability to work with hand tools
· Working knowledge of Oscilloscope’s and DVM’s
· Strong positive attitude with good customer service skills
· Clear and concise (English) verbal and written communications
· Knowledge of structured problem-solving techniques
· Working software knowledge of MS office
· Ability to work in a team environment
· Ability to work alone and/or with limited supervision
· Be able to interpret electronic / electro-mechanical schematics and drawing
Education
· Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training
Experience
· 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.
· Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.