DXP Development Developer (Senior)

DXP Development Developer (Senior)

Location: Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)

Responsibilities:

1. Provide advisory, consulting, and technical implementation services to customers on Adobe Experience Platform and Adobe Journey Optimizer.
2. Assess customer requirements, pain points, goals and make recommendations on solution architecture, design and roadmap.
3. Implement data ingestion from various sources like CRM, MPNs, Website data, Mobile apps using APIs, Experience Data Model (XDM), schemas and mappers.
4. Create customer, visitor and product audiences using segments and AI/ML powered segments.
5. Configure destinations to activate audiences in channels like email, Journey Optimizer, Ad Cloud and CRM systems.
6. Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages and offers.
7. Develop custom applications, workflows and APIs to extend the platform as per customer needs.
8. Troubleshoot technical issues, debug and optimize performance of customer implementations.
9. Provide post go-live support, enhancements, maintenance and upgrades for customer solutions.
10. Conduct product training, knowledge transfer and share best practices.
11. Continuously track product updates and improve solution recommendations for evolving customer needs.

Skills and Experience:

1. 3-5+ years of implementation experience with Adobe Experience Cloud products especially Adobe Experience Platform and Journey Optimizer.
2. Expertise in deploying, configuring and optimizing all major Experience Platform services and Journey Optimizer features.
3. Strong SQL skills for querying datasets, implementing data transformations, cleansing data, etc.
4. Hands-on experience developing custom applications, workflows and integrations using Experience Platform APIs.
5. Deep familiarity with Adobe Experience Platform and Journey Optimizer technical implementations.
6. Hands-on experience developing using the Platform APIs and SDKs in a language like Java.
7. Expertise in data modelling for multi-channel needs using the Experience Data Model (XDM).
8. Familiarity with configuring IMS authentication to connect external systems to Platform APIs.
9. Experience developing, debugging and optimizing custom server-side applications.
10. Strong understanding of concepts like multi-channel data management, segmentation, orchestration, automation and personalization.
11. Excellent documentation and communication skills with the ability to clearly present technical recommendations to customers.
12. Self-starter with the ability to manage resource constraints, changing priorities and tight deadlines.
13. Problem-solving mindset with the ability to constantly improve and optimize deployed solutions.

Key Responsibilities:

1. Engage with clients to understand their technical and business requirements.
2. Design and configure AEP and AJO solutions to meet client requirements.
3. Collaborate with development teams to implement and integrate AEP and AJO solutions.
4. Perform proactive problem diagnosis, troubleshooting, and resolution of technical issues.
5. Develop custom solutions and extensions as needed.
6. Create and maintain technical documentation.
7. Collaborate with project managers to ensure successful delivery of AEP and AJO projects.
8. Work closely with quality assurance teams to ensure the quality and stability of implementations.
9. Build and maintain strong relationships with clients.
10. Keep abreast of the latest updates, features, and enhancements in AEP and AJO.

Experience: 6-8 Years

Skills:

• Primary Skill: DXP Dev
• Additional Skill(s): AEM Architecture, AEM Development, Sitecore Development, Customer Journey Mapping, Adobe Campaign

About the Company:

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in various industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence.