Company:
GForce Life Sciences
Location: Sunnyvale
Closing Date: 30/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Collaboration Engineer
Duration: 6+ Month W2 Contract
Location: Hybrid (3 Days Onsite in Sunnyvale, CA)
Pay : $70- $73/hr
Job Description:
Join our Digital Workplace team as a Collaboration Engineer, where you'll focus on securing and configuring our O365 and Box environments. You'll collaborate with various teams and support our digital collaboration tools.
Responsibilities:
- Support and manage O365 (SharePoint, OneDrive) and Box environments.
- Provide tier III support for tools like Intranet, SharePoint, Zoom, Slack, MS Teams, and Mural.
- Build relationships with business partners to promote collaboration tools.
- Gather requirements from stakeholders and translate them into technical solutions.
- Collaborate with technical teams to design strategies that meet business needs.
- Create technical documentation for support teams and users.
- Research and evaluate new collaboration tools and technologies.
Required Skills and Experience:
- Strong knowledge of Microsoft O365 applications and cloud solutions.
- Experience implementing and supporting Microsoft cloud solutions, including Microsoft 365 Copilot.
- Excellent communication skills for resolving complex issues.
- Admin experience with Box enterprise environments, including user management and security.
- Experience troubleshooting and using ServiceNow for ticket analysis.
- Ability to lead project implementations and design solutions.
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Experience communicating with both technical and non-technical audiences.
- Strong independent working skills and proficiency in creating technical documents.
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