Engineering -- ServiceNow Engineering -- ETO -- Associate -- Salt Lake City Salt Lake City · · [...]

Engineering -- ServiceNow Engineering -- ETO -- Associate -- Salt Lake City

Location: Salt Lake City, Utah, United States

Opportunity Overview

Corporate Title: Associate

Office Location(s): Salt Lake City

Job Function: On-Site Technology Support

Division: Engineering Division

Business Unit Overview

Enterprise Technology Operations (ETO) is a Business Unit within Core Engineering focused on running scalable production management services with a mandate of operational excellence and operational risk reduction achieved through large scale automation, best-in-class engineering, and application of data science and machine learning.

Team Overview

The ServiceNow Engineering team in Production Runtime Experience are subject matter experts in the ServiceNow Platform who engineer solutions and help implement in the GS ServiceNow instance.

Role and Responsibilities

• Actively participate in the design, development, and implementation of ServiceNow modules.
• Develop solutions that leverage Analytics Intelligence and Reporting.
• Strong knowledge and experience in the Now Platform.
• Design and build integrations and custom applications using Now Platform App Engine capabilities.
• Expert in IT Asset Management Lifecycle processes.
• Experience with defining and interpreting data models and querying SQL databases.
• Partner with ServiceNow Implementation partners to design and develop business solutions.
• Create and maintain Platform implementation roadmaps.
• Familiar with infrastructure technologies that are used to deliver services from a Data Center.
• Assist Product Owners and teams in story writing and backlog maintenance.
• Effectively use metrics and data visualization to report progress.
• Facilitate estimation and planning at the team or program level.
• Coach developer, designer and product team members in Agile practices.
• Help teams and individuals clarify goals and actions to achieve them.

Qualifications

A Bachelor’s degree or equivalent experience.

Essential Skills

• Minimum of 3 years of overall experience in ServiceNow.
• Minimum of 2 years as ServiceNow Application Developer.
• Knowledge of the ITIL service life cycle.
• Knowledge of web-based systems architecture.
• Experience in Importing Data and Integrating with External Data/APIs.
• Experience in Automated Test Framework (ATF).
• Implementing processes and procedures for ServiceNow platform management.
• Strong communication skills.
• Deep understanding of the software development lifecycle process.
• Prior experience in using Agile Development 2.0.

Nice to Have

• Minimum of 1-2 years of experience in Governance, Risk and Compliance (GRC) applications.

Your Career

Goldman Sachs is a meritocracy where you will have access to excellent training programmes designed to improve multiple facets of your skill portfolio.

About Goldman Sachs

Goldman Sachs is a leading global investment banking, securities and investment management firm.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

Goldman Sachs is an equal employment/affirmative action employer.