Sr. ServiceNow Engineer - Full Time - Adelphi, MD - Remote

Company:  Lorven Technologies
Location: Hyattsville
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Sr. ServiceNow Engineer
Location: Adelphi, MD - Remote
Duration: Full Time

Duties and Responsibilities:
  • ServiceNow Platform administration, configuration and development including:
  • Business Rules, Workflows, UI, Client Scripts, Security, Web Services Integration.
  • Experience working with ServiceNow CMDB implementation.
  • IT Service Management and ITIL principles and practices.
  • UI and UX design and usability principles.
  • Requirements elicitation.
  • Training material development and dissemination to employees.
  • KPI, Report, Dashboard and Web Page development and implementation.
  • Workflow and forms development.
  • In depth CMDB, Discovery and ITSM Knowledge.
Experience required Qualifications:
  • Active DoD-issued Secret Clearance is a MUST
  • 5-10 years' experience with ServiceNow Platform administration, configuration and development.
  • 5-10 years' experience working with ServiceNow CMDB implementation.
  • Experience with developing training material and disseminating them to employees.
  • In depth CMDB, Discovery and ITSM Knowledge.
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