ServiceNow Sr Developer (CSM, HRSD, Sec Ops)

ServiceNow Sr Developer (CSM, HRSD, Sec Ops)

Overview

Hiring a Senior ServiceNow Developer. Responsibilities include maintaining, developing, configuring, and implementing ServiceNow (CSM, HRSD, Sec Ops) solutions. The ideal candidate will have a deep understanding of ServiceNow, troubleshooting abilities, and strong communication/project management skills.

No. of Vacancies

1

Specific Skills

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 5-7 years of experience in ServiceNow development and administration.
• Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are preferred.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Knowledge of ServiceNow modules such as SSO, CMS, Virtual Chat, Service Portal, Tours, Incident Management, Problem Management, Change Management, Service Catalog, Asset Database, and CMDB.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.

Responsibilities

• Design, develop, and configure ServiceNow solutions based on business requirements.
• Troubleshoot and resolve complex technical issues related to ServiceNow.
• Ensure all solutions and workflows are aligned with best practices for ServiceNow modules (CSM, HRSD, Sec Ops).
• Provide technical support and guidance to end-users.
• Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.
• Stay up to date with ServiceNow technology and best practices.
• Develop and maintain technical documentation and user manuals.
• Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.
• Lead and manage ServiceNow projects, ensuring timely delivery and high-quality results.
• Conduct training sessions for end-users and stakeholders.

Additional Requirements

Experience with a variety of systems integrations such as REST and JSON.

Job Nature

Full Time

Educational Requirements

• Bachelor’s degree in computer science, Information Technology, or related field.

Experience Requirements

5 to 7 years

Job Location

Atlanta

Job Level

Senior

How to Apply

Interested candidates can send their resumes to mentioning "Job Title" in the subject line.