Company:
San Ysidro Health Center
Location: San Diego
Closing Date: 01/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Position Summary:
Ensures that pertinent information for potential/existing participant information is accurately entered in Apptivo, Careport, TruChart, NextGen, Epic and other related systems. Under the direct supervision of the PACE Enrollment Supervisor, the PACE Data Entry Clerk is responsible for performing daily clerical and administrative tasks to support daily business operations of the PACE Enrollment Department.
Essential Functions of the Job:
Education required:
Other details
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Ensures that pertinent information for potential/existing participant information is accurately entered in Apptivo, Careport, TruChart, NextGen, Epic and other related systems. Under the direct supervision of the PACE Enrollment Supervisor, the PACE Data Entry Clerk is responsible for performing daily clerical and administrative tasks to support daily business operations of the PACE Enrollment Department.
Essential Functions of the Job:
- Ability to handle pressure, interruptions and multiple projects with frequently changing priorities and deadlines.
- Responsible for collecting, editing, scanning, organizing, and filing electronic and paper documents.
- Data entry into multiple databases- Apptivo, Careport, NextGen, TruChart, Epic and other related systems.
- Efficient filing and organizational skills.
- Extreme attention to detail and ability to create reporting to track errors.
- Ensure accuracy in all data, correspondence, and uploads onto the databases.
- Maintain sensitive information in a confidential and professional manner.
- Operating office machinery, including photocopiers, scanners, telephone voicemail systems, email correspondence, and computers.
- Work independently and as effective member of the team.
- Able to work comfortably in a fast-paced environment.
- Ability to balance persuasion with professionalism.
- Strong organizational skills.
- Able to adjust outreach and enrollment strategies as necessary based on data analysis.
- Highly motivated and target driven.
- Familiarity with CRM practices and systems.
- Establish and maintain effective interpersonal relationships with all levels of staff, other departments, agencies, providers, and the public.
- Complies with all department, organization, and government policies & procedures.
- Attends meetings and training courses as required.
- Adheres to and models SYH core values and behaviors of Excellence, Empowerment, Integrity and Respect.
- Adheres to SYH and PACE attendance and punctuality policies and practices.
- Performs other related duties as assigned or requested.
- Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives.
- Demonstrates active listening skills, respect and a positive "Can Do" attitude.
- Exhibits excellent presentation skills, confidently speaks up, follows the appropriate chain of command, and demonstrates effective verbal and written communication skills.
- Maintains a clean, safe and organized work area at all times.
- Performs any other job-related duties as needed, assigned, or requested.
Education required:
- High School Diploma or GED.
- Proven work experience in a role that demands strong administrative skills.
- One year of Medi-Cal, Medicare, managed health care eligibility or senior related sales. Working with the frail or elderly population is a plus.
- Must be able to communicate effectively and comfortably in public forums.
- Prepares concise and clear reports on marketing and outreach.
- Bilingual (English/Spanish) is preferred.
- Great knowledge of Microsoft applications including Word, Excel, Access and Power Point.
- Computer data entry, analysis and reporting experience is required.
- Knowledge of electronic health data systems including NextGen & Epic is preferred.
- Demonstrated ability to be culturally sensitive and respect diversity, work effectively with individuals of different cultures and socio-economic status
- Passion for service
- Self-starter and highly organized
- Ability to prioritize, and complete a large volume of work within strict time deadlines
- Provide prompt, efficient and responsive customer service.
- Computers, phones, personal vehicles, copy machines, fax machines, and other general office equipment.
- Office setting; prolonged sitting position, walking, filing, occasional lifting of supplies or document boxes. May require weekend and holidays to be worked.
- Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.
Other details
- Pay Type Hourly
- Min Hiring Rate $22.10
- Max Hiring Rate $28.36
- Travel Required Yes
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