Principal Information Systems Engineer - Systems Specialty - City and County of San Francisco - Multiple Departments Citywide – 1044
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.
Application Opening: 5/25/2022
Application Reposted: 11/06/2023*
*Announcement reposted to reflect changes in the minimum qualifications.
Application Deadline: Continuous
How to Apply:
Applications for Principal Information Systems Engineer - Systems Specialty are only accepted through an online process. Visit to begin the application process. Select “Apply Now” at the top of the job ad and follow instructions on the screen.
Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include servers, mainframes, mini-computers, LANS, WANs, fabrics, storage arrays and the physical and logical components that integrate these systems together as an enterprise networking backbone or platform.
The 1044 Principal Systems Engineer is the highest level in the Engineer series and may be assigned to function as a supervisor, expert or project leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personnel. When assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or ability to integrate at a high level the knowledge of several areas. When assigned as a project leader, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Positions at this level are distinguished from Senior IS Engineers, in that the latter performs more specific and small-scale, though complex, analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices. Serves as a lead technical architect and systems integrator for large complex systems or networks.
Essential Duties:
- Oversees the performance of day-to-day operational support for server, storage or network infrastructures.
- Oversees the building, patching, testing (check for compatibility issues, conducts QA) and deployment of systems and platforms meeting clients’ needs and specifications.
- Oversees, plans and implements changes to infrastructure with the goal of enhancing performance.
- Oversees storage and server data backup, data migration and disaster recovery operations.
- Oversees software and operating system upgrades and track system licensing.
- Oversees the configuration of security settings or access permissions for groups and individuals.
- Documents complex procedures and complex troubleshooting procedures related to systems/networks software and hardware.
- Configures, monitors, maintains and oversees office and/or production software, adjunct support and/or utility software, i.e. Virus malware protection, office application suites and/or application software.
- Evaluates and recommends new technologies, optimize operational efficiency and troubleshoot problems arising in the infrastructure environments.
- Participates in deployment of overall enterprise disaster recovery (DR) strategy.
How to qualify
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.
Education:
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units.
Experience:
Five (5) years of experience analyzing, installing, configuring, enhancing and/or maintaining the components of an enterprise network.
Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Additional Department Specific Requirements
Positions with the San Francisco Airport
Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period. Candidates will be required to undergo a criminal history check, including FBI fingerprints.
What else should I know?
Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process.
Tech Engineer – Systems Core Exam (Weight: 100%)
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Systems Core Exam.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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