Job Description
Be a part of a world-class academic healthcare system at UChicago Medicine as a Salesforce Developer for our IT Business Office . This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.
The Salesforce Developer supports a work stream in a complex Academic Medical Center environment and will execute key deliverables to achieve the project and ongoing enterprise vision. The developer is a hands-on Salesforce engineer with deep technical expertise and strong interpersonal skills. The developer will work closely with the business to design, develop, and deploy. You will be part of a team that is driving digital transformation at a leading Academic Medical Center in a greenfield environment. This is a unique opportunity to join the UCM team and create unique solutions in the provider technology landscape that will significantly increase patient access to world class healthcare.
Essential Job Functions
- Lead technical design; architect and document technical solutions aligned with key business objectives; help identify gaps between current and desired states.
- Develop solutions within the Salesforce platform to support critical business functions and meet business objectives using both configuration and development.
- Leverage Salesforce's out-of-the-box functionality and identify appropriate opportunities to customize. Collaborate with other product teams to integrate data and functionality to advance the organization's strategic direction.
- Participate in the full software development life cycle: technical design, development, testing, deployment, and production solution.
- Understand and use Salesforce APIs to integrate with external systems and data.
- Participate in new initiatives/projects discussions with business and develop technical solutions based on discussions.
- Actively engage with technical, product, and business teams. Collaborate with appropriate technology partners to implement enhancements and improvements that solve business problems.
- In coordination with the Health Cloud Admin, provide daily support and maintenance of an internal Salesforce instance and conduct long-term improvements to operations.
- Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.
- Assist business users as needed during UAT, troubleshooting and resolving implementation and integration issues.
- Own technical and functional specifications, maintain documentation.
- Establish and maintain best practice standards on documentation and code structures.
- Respond to application issues.
- Track and manage tickets.
- Engage with IT Leadership on managing any managed services agreements.
- Escalate when necessary.
Qualifications
- Bachelor's degree.
- 7+ years of experience as a Salesforce developer.
- Salesforce implementation experience.
- 3+ years of Salesforce Health Cloud experience.
- 3+ years’ experience in Salesforce Lightning, APEX programming, LWC, APIs, and SOQL.
- Exposure to health/EMR data (Epic datasets).
- Experience with Omnistudio: Omniscripts, Flexcards, Data Mappers, and Integration Procedures.
- Certified in Omnistudio Developer, Platform Developer I & II preferred.
- Strong practical deployment knowledge of Salesforce configurations.
- 5+ years’ experience working with an RDBMS such as MySQL, Oracle, or MS SQL Server.
- 3+ years’ experience with HTML, XML, CSS, and JavaScript.
- Experience with Salesforce web services and APIs (REST, SOAP, Bulk).
- Familiarity with security standards such as TLS, SSL, SSO, and data encryption.
- Hands-on experience with customization (Apex Triggers, Classes & Visual Force), configuration (Formulas, Workflows, Approval processes, Custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards).
- Experience in developing integrating solutions using MS Tools, Salesforce.com APIs, and 3rd party APIs.
- Proficient in working with MS SQL databases.
- Experience mentoring, coaching and training developers from ground up in Salesforce.
- Familiarity using DevOps tools such as Microsoft ADO and Copado.
Position Details
- Job Type/FTE: Full-Time.
- Shift: Days.
- Job Location: Remote.
- Unit/Department: IT Business Office.
- CBA Code: Non-Union.