Full job description
Position Details
About the Institution
Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world.
Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the “Fighting Sycamores,” fields 15 NCAA Division I athletic teams in the Missouri Valley Conference.
Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together.
Indiana State University is an equal opportunity employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), religion, sexual orientation, gender identity, gender expression, age, national origin, status as an individual with a disability, status as a protected veteran, genetic information, political views or activity, or any other applicable legally protected characteristics. This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and applicable apprenticeships.
If you need assistance or an accommodation due to disability, you may contact us at
Comments to Applicants
Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.
This position is open until filled. For full consideration please submit an application by October 24, 2024.
Job Title
Director, Web Strategy and Development
Department
Office of Information Technology
Work Schedule
8:00 am to 4:30 pm with some off-hours support necessary.
Notice of Vacancy Number
24-00295
Desired Start Date
12/01/2024
Open Date
10/10/2024
Close Date
Open Until Filled: Yes
Job Category
Staff-Exempt Professional
Job Type
Staff - Full-Time
Pay Grade
13
Hourly Rate or Salary Range
Commensurate with Experience
Benefits Associated with this Position
- Life Insurance : The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
- Medical, Dental and Prescription Drug Coverage : The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
- TIAA Retirement Contributions : Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
- TIAA Auto Enroll : New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
- Long Term Disability Coverage : Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
- Fee Waiver Program : For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
- Sick Leave : Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
- Vacation : Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year.
Optional Benefits
- Voluntary Life Insurance : Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
- Voluntary Vision Plan : May enroll within the first 31 days of employment date.
Job Summary/Basic Function
The primary duty of the Director, Web Strategy and Development is to manage and lead Web Strategy and Development and provide university-wide leadership in planning, optimizing, and directing the design, functionality, and security of Indiana State University’s web site. The Director oversees the coordinated development, communication, and implementation of web projects, policies, standards and procedures and accessibility of the University’s web site for all users. The Director works to ensure the web environment is optimized for student recruitment and analytics and web page destinations are in place to measure organic and paid marketing efforts. In addition, the Director ensures the needs of departments having audiences that are not recruitment related but require a public web presence are met. The Director assures the web support group offers guidance and training to content editors and collaborates with various units and groups to audit website performance, provide guidance and consulting services as needed.
Specific Responsibilities
Provides hands on development, maintenance, and security of the university’s Drupal-based websites. Delegates work to staff responsible for performing web development activities. Key responsibilities include configuring and updating modules, troubleshooting website issues, ensuring compatibility with institutional systems, and implementing content management workflows. Oversees user access control, optimize site performance, and ensure adherence to web accessibility standards. Collaboration with faculty, staff, and other IT personnel to support website content and functionality needs is essential. Regular security updates and backups are also part of their role to safeguard university data.
Required Relevant Education & Experience
Education/Experience: A Bachelor’s degree and three or more years of experience in a web related technology or design field is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements. Working knowledge of enterprise class content management systems. One year of experience supervising full-time technical staff.
Required Field(s) of Study
NA
Preferred Relevant Education and Experience
Experience utilizing state-of-the art technology in a marketing and communications environment. Experience at an institution of higher education. Recent hands-on experience with Drupal content management system. Demonstrated hands-on experience leading a team of full-time Drupal web developers.
Supervisory Responsibilities
Has direct supervisory responsibilities as a first-line supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Knowledge, Skills and Abilities
Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Proven supervisory skills, Proven verbal and written communication skills, Able to assemble, analyze and present data, Able to read English, understand, and follow verbal and written instructions, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Willing to interact with students, Work effectively with a diverse community, Excellent leadership skills, Experience managing Web Services, Willing to work extended hours during events and peak seasons, when required.
Other Knowledge, Skills and Abilities
Experience using Google Analytics, Google Tag Manager, Google Search Console, SiteImprove, knowledge of Drupal CMS (preferably Drupal 9/10; full stack), Slate CMS, and Basic HTML/CSS coding.
Qualifications & Disclaimer
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Position Reappointment Required
No
Essential Duties and Responsibilities
Ensures that Web Strategy and Development supports the web-related communication needs of the University by preparing long- and short-range goals and objectives; establishing priorities to meet goals and objectives; managing personnel, budgetary, and technology resources for effective web services; encouraging input to Web Strategy and Development; advising and consulting with deans, department heads, and senior administrators about web issues and concerns; and evaluating the unit’s performance and progress toward accomplishment of goals and objectives.
Leads the system-wide coordination and implementation of each campus’ web site by directing the resources of Web Strategy and Development in developing a consistent engaging design and programming structure, collaborating with each campus’ web liaison, and providing centralized web services and features.
Essential Duties and Responsibilities
Assumes responsibility for the Indiana State University campus web site by overseeing the planning, analysis, design, implementation, and maintenance of the central site and the coordination of the information architecture, overall design, and usability of the site. Leads, performs, and oversees the planning, analysis, design, and implementation of selected system-wide and campus-wide web applications by working with customers and peers in the Office of Information Technology to determine requirements, achieve milestones, and deploy successful projects.
Essential Duties and Responsibilities
Facilitates the coordinated implementation of web projects by communicating clearly with different departments, collaborating with the Office of Information Technology, attending meetings and representing the interests of the University website, and responding to inquiries. Increases the level of understanding and accountability of University web developers by overseeing the training and help desk support concerning key campus web issues, supplying essential web development resources, and providing web design consultation services.
Essential Duties and Responsibilities
Understands and meets web users’ expectations and information needs by evaluating information from surveys, focus groups, feedback, and statistics, researching web use patterns, and performing usability studies with target audience segments. Assures the University’s web-related policies, standards, and procedures are current and accurate by periodically reviewing these policies and procedures, monitoring similar policies and procedures at other institutions, recommending modifications to the University’s policies and procedures, and overseeing the implementation and communication of approved modifications to University constituencies.
Essential Duties and Responsibilities
Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required for the position.
Essential Duties and Responsibilities
Ensures enterprise class service management framework (ITIL or similar) is used by all members of the web development team – including the director and student/graduate assistants that will facilitate data driven decision making related to both work-load capacity and service level attainment.
Essential Duties and Responsibilities
Performs other duties as assigned.