Engineering Technician C

Job Title: Engineering Technician C
Job Code: ETSC
Job Location: Melbourne, FL
Job Description:
L3Harris is seeking an Engineering Technician to support maintenance and sustainment of complex systems. The Engineering Technician will provide technical support and timely resolution of defects. Provides case status updates to management and customers. Maintains and updates records in tracking databases and alerts management to emerging trends in incidents, problems, or issues.

Essential Functions:
Diagnose hardware issues on enterprise servers, disk arrays, monitors, and computers
Troubleshoot failures using multiple OS platforms to include Windows, Linux, and Unix
Configure desktops, servers, and various hardware for asset deployment
Perform software builds on multiple baselines by following detailed procedures
Maintain an active record of troubleshooting and repairs using a ticket system
Diagnose, refurbish, and test hardware received from the field and lab
Gather, analyze, and report failure data trends and inventory levels
Inform and interact with the engineering team to recommend solutions to problems
Package, handle, and arrange transportation for incoming and outgoing shipments
Track and follow-up on outstanding equipment returns
Transport equipment between lab, warehouse, and repair facility
Manage and safeguard assets to include government-furnished property
Process new hardware by tagging and capturing asset information into a database
Perform audits of hardware and reconcile asset databases
Provide guidance to on-site technicians during quarterly preventative maintenance
Perform responsibilities in accordance with established procedures
Work requires independent action to resolve issues
Qualifications:
Public Trust Clearance
Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
Preferred Additional Skills:
Experience providing support to DoD/FAA customers
Candidate needs strong Office tool skills along with a broad instrumentation hardware and software knowledge.
Experience in a manufacturing, repair depot, or integration environment.
Must be detail-oriented and able to prioritize tasks