This is a newly created position to help meet the IT needs of Fortinet’s rapidly growing workforce. With over 15,000 people worldwide (and growing) and the implementation of new IT systems, we are looking for a Jr. IT Engineer to help us ensure 24x7 support. In this critical role you will be based in our Sunnyvale Headquarters and support our global distribution of network and server systems. This is an excellent opportunity to join a network security company and utilize the latest systems and equipment to support our network availability.
Responsibilities:
- Deliver network/security/system implementation and remediation projects to meet demands
- Identify, diagnose, and resolve network/security/system problems, analyze root cause
- Install, maintain and upgrade network/security/system hardware, software, and operating systems
- Coordinate and communicate with users
- Respond to and resolve support requests
- Participate in an on-call rotation for support of systems outside of normal business hours
- Other duties as assigned
Skills and requirements:
- Good understanding of network/security/system hardware and infrastructure
- 1-3 years experience in troubleshooting network/security/system problems
- Hands-on experience supporting network/security/system
- Demonstrated ability to work under pressure
- Excellent English oral and written communication skills
Education:
BS degree in Computer Science, Engineering (or equivalent education and experience)
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Earnings for this position are expected to be $80,000 - $120,000. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
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