ADC Windows Systems Engineer, Region Services Corporate Infrastructure (RSCI) - Vector

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.

Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services, including virtual desktops and infrastructure.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with full-scope polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

1. Manage/Operate and Maintain Active Directory and component systems (DNS, DHCP, NPS, Exchange)
2. Security compliance to include hardening the OS and desktop applications.
3. Manage metrics and monitoring services.
4. Creates and updates system documentation for engineering, operations, and support teams.

A day in the life
Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers.

This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build/deployment capabilities, fulfilling requests for application packaging/deployment and break/fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.

You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner,” embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members.

About the team

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Minimum Qualifications

1. Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
2. 5+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity
3. Knowledge of networking basic skills and troubleshooting
4. Demonstrated ability to script in the Windows environment using PowerShell.
5. Experience administering, maintaining, and operating Active Directory Windows based networks
6. Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

1. 8+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity
2. Demonstrable track record dealing w/ ambiguity, prioritizing needs, and delivering measurable results.
3. Clear verbal and written communication skills necessary to create and collaborate with others with regard to technical documentation such as: Standard Operating Procedures, Run-books, Job Sheets.
4. Associates Degree or Higher in Computer related field.
5. Current Cloud+ or GICSP or GSEC or SSCP certification
6. Experience with PowerShell (preferred), Python, Ruby, or Java

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit here .

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit here . This position will remain posted until filled. Applicants should apply via our internal or external career site.