Support Engineer

Job Title: Support Engineer II

Location : Huntington, WV

Contract: 6 months with possibility of extension/conversion

Pay: $22-$24/hr.

Shift: Mon-Fri 40 hrs. per week

This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.

Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.

Basic Qualifications:

• Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
• Self motivated with the ability to work independently with minimal supervision / ramp up quickly
• Ability to maintain Customer Focus, stay motivated and be proactive.
• Insist on the highest standards from self and others.
• Good verbal and written communication skills.
• Good attention to detail and organizational skills.
• BS Degree in computer science or combination of education and relevant experience.
• 1-3 years relevant work experience.

Nice to Haves:

• Experience supporting Macintosh OS X (10.4 & upwards) desirable.
• Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
• Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
• Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
• Microsoft MCSA/MCSE desirable.